Experienced administrative professional with extensive exposure to governance, public service, and international representation. Proven ability to manage complex administrative tasks, engage with stakeholders, and represent government interests at global forums. Combines Australian operational and customer service experience with leadership and policy experience from Government of Andhra Pradesh.
Work History
Customer Service Assistant
Woolworths, Australia
Australia
Delivered professional customer service, managed billing, assisted with enquiries, and maintained workplace organization.
Supported team members during peak hours and ensured compliance with company procedures.
CNC Operator / Assembly & Logistics
Parker Hannifin Pvt Ltd, Australia
Australia
Operated CNC machinery and supported assembly processes ensuring precision and safety.
Coordinated logistics, inventory handling, and timely delivery.
Recognized with an Appreciation Letter for outstanding performance.
Senior Administrative Roles
Government of Andhra Pradesh, India
India
2015 - 2025
Held senior administrative positions including Joint Director of Industries and Executive Director roles across key development corporations (like Andhra pradesh Industrial Infrastructure corporation, Andhra pradesh Industrial Development corporation, Andhra Micro Small Medium Enterprise Development Corporation) Managed policy implementation, stakeholder engagement, and administrative operations.
Represented the state at international forums, including TAIWAN TAITRONICS (Taiwan 2015), Dubai Expo 2020, and World Economic Forum, Davos 2022, and contributed to a World Bank-assisted project under the Women & Child Welfare Department.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Technology (B.Tech) - Metallurgical Engineering
Skills
Administrative and clerical management
Customer service and front-desk assistance
Document verification and record-keeping
Decision-making and problem-solving
MS Office proficiency; basic SAP MM knowledge
Team collaboration and leadership
Adherence to compliance and regulatory standards
Quick learning and adaptability
Cash handling
Complaint handling
Customer consultation
Customer focus
Complaint resolution
Languages
Hindi
Limited Working
English
Professional Working
Telugu
Native or Bilingual
Timeline
Customer Service Assistant
Woolworths, Australia
CNC Operator / Assembly & Logistics
Parker Hannifin Pvt Ltd, Australia
Senior Administrative Roles
Government of Andhra Pradesh, India
2015 - 2025
Bachelor of Technology (B.Tech) - Metallurgical Engineering
