Summary
Work History
Education
Skills
Languages
Timeline
Core Strengths
Generic

SUDARSAN BABU GURRALA

Clyde North,Australia

Summary

Experienced administrative professional with extensive exposure to governance, public service, and international representation. Proven ability to manage complex administrative tasks, engage with stakeholders, and represent government interests at global forums. Combines Australian operational and customer service experience with leadership and policy experience from Government of Andhra Pradesh.

Work History

Customer Service Assistant

Woolworths, Australia
  • Delivered professional customer service, managed billing, assisted with enquiries, and maintained workplace organization.
  • Supported team members during peak hours and ensured compliance with company procedures.

CNC Operator / Assembly & Logistics

Parker Hannifin Pvt Ltd, Australia
  • Operated CNC machinery and supported assembly processes ensuring precision and safety.
  • Coordinated logistics, inventory handling, and timely delivery.
  • Recognized with an Appreciation Letter for outstanding performance.

Senior Administrative Roles

Government of Andhra Pradesh, India
2015 - 2025
  • Held senior administrative positions including Joint Director of Industries and Executive Director roles across key development corporations (like Andhra pradesh Industrial Infrastructure corporation, Andhra pradesh Industrial Development corporation, Andhra Micro Small Medium Enterprise Development Corporation) Managed policy implementation, stakeholder engagement, and administrative operations.
  • Represented the state at international forums, including TAIWAN TAITRONICS (Taiwan 2015), Dubai Expo 2020, and World Economic Forum, Davos 2022, and contributed to a World Bank-assisted project under the Women & Child Welfare Department.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Education

Bachelor of Technology (B.Tech) - Metallurgical Engineering

Skills

  • Administrative and clerical management
  • Customer service and front-desk assistance
  • Document verification and record-keeping
  • Decision-making and problem-solving
  • MS Office proficiency; basic SAP MM knowledge
  • Team collaboration and leadership
  • Adherence to compliance and regulatory standards
  • Quick learning and adaptability
  • Cash handling
  • Complaint handling
  • Customer consultation
  • Customer focus
  • Complaint resolution

Languages

Hindi
Limited Working
English
Professional Working
Telugu
Native or Bilingual

Timeline

Customer Service Assistant

Woolworths, Australia

CNC Operator / Assembly & Logistics

Parker Hannifin Pvt Ltd, Australia

Senior Administrative Roles

Government of Andhra Pradesh, India
2015 - 2025

Bachelor of Technology (B.Tech) - Metallurgical Engineering

Core Strengths

  • Integrity and professionalism in all tasks
  • Strong communication and interpersonal skills
  • High attention to detail and accuracy
  • Adaptability and learning new systems quickly
  • Ability to work effectively under pressure

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