Summary
Overview
Work History
Education
Skills
Accomplishment
Linkedin
Timeline
31
SUDDHA SHAN

SUDDHA SHAN

Meadowbank,NSW

Summary

With over 15 years of sales experience, I've partnered with industry leaders like Dell, Lenovo, Cisco, and HPE, along with top vendors such as Salesforce, Microsoft, and Snowflake. As a Senior BDM, I excel in strategic prospecting and fostering long-term relationships. My engineering background has helped me grasp digital transformation technologies like cloud computing, datacenter, ERP, CRM, and data science. Engaging with government and education sectors fuels my passion for driving digital initiatives. Focusing on digital transformation and data science, I've tailored solutions for analytics, warehousing, and migration, showcasing dedication to innovation and business growth.

Overview

10
10
years of professional experience

Work History

Senior Business Development Manager

Engagis
03.2023 - Current
  • As Senior BDM, I focus on creating new relationships and identifying opportunities for business growth
  • My day-to-day involves account management, actively hunting for new customers and seizing business opportunities
  • As a Digital Transformation Consultant, I guide and advocate for clients in their organisational digital transformation journey
  • A key responsibility is driving new business development by proactively prospecting potential clients for revenue generation
  • I manage responses to RFP, RFT, and RFI, collaborating with a BID team to craft winning proposals
  • Conducting market research, I stay updated on industry trends for adaptive and effective strategies
  • As a leader, I foster a high-performance culture within the regional sales team, ensuring collective success in surpassing sales targets.

Account Manager/ Business Development Manager

NEC
03.2021 - 03.2023
  • As a NSW Government Business development manager, I am responsible for creating new relationships and identifying new opportunities
  • As a BDM, I am responsible for selling the NEC operational backbone solutions, digital solutions and customer engagement solutions
  • As a business development manager, I am responsible for meeting the customers virtual or face to face to showcase our capabilities and value proposition
  • New business development is predominantly the role prospecting for potential new clients that can turn into revenue for NEC
  • NSW government is a unique jungle and got different beasts, and I was responsible for identifying potential clients, the decision-makers create a relationship with the ICT managers, CIO all the time
  • I am also responsible for replying to RFP, RFT and RFI, and I work with a broader BID team to write and shape a winning proposal.

Account Manager/ Business Development Manager

DXC
03.2018 - 02.2021
  • As an account manager, I am responsible for managing several governments and non-government accounts and often being the face of the company to NSW state and NSW council clients
  • As a business development manager, I have had the opportunity to structure and build new business relationships using existing industry contacts
  • New business development was part of 80% of my role, prospecting for potential new clients that can turn into revenue for DXC
  • NSW government is a unique jungle and got different beasts, and I was responsible for identifying potential clients, the decision-makers create a relationship with the ICT managers, CIO all the time
  • I have had the opportunity to have conversations with more than 100 IT managers and CIOs to identify opportunities for new business
  • Being an account manager for NSW state government 50% of the time, it was to pick up work to develop proposals that address the client’s needs, concerns and objectives to bid on RFT or RFP or RFQ.

Business Development Manager

IBM
06.2014 - 01.2018
  • As a BDM for IBM systems, I proactively connect and meet with customers to endorse and sell IBM data-centre products, solutions, and services
  • I develop new sales opportunities by studying, exploring and identifying potential accounts; soliciting new accounts; building rapport with customers and business partners
  • It is also my duty and responsibility to bring in new business within the assigned geographic territory (Australia southern region/Commercial and Enterprise accounts)
  • I take pleasure in displaying my experience and expert knowledge of IBM systems portfolio and industry trends with the customers face to face or via teleconference
  • I make sure that I listen and understand the customer intentions and needs and tailor solutions accordingly
  • The fundamental solutions that I focus on in this role are high-performance computing solutions, solutions for big data and business intelligence, systems for mission-critical applications and business continuity and resiliency services.

Education

Master of Science - Computer Science

Victoria University
Melbourne, Victoria
12.2006

Bachelors in engineering - Electronics

Periyar University
Chennai, Tamilnadu
04.2003

Skills

  • Territory Management
  • Customer Engagement
  • Strategic Thinking
  • Relationship Building
  • Sales Acumen
  • Market Knowledge
  • Communication Skills
  • Problem-Solving
  • Leadership
  • Adaptability
  • Data-Driven Decision Making
  • Customer Focus

Accomplishment

  • Successfully engaged with key clients in the Australian & NZ market, building lasting relationships and understanding their unique needs to deliver tailored ERP & CRM Salesforce & Microsoft Dynamics solutions.
  • I have expertise in Salesforce's suite, including Sales Cloud, Service Cloud, Marketing Cloud, and Einstein Analytics, I effectively position solutions to address client pain points and drive digital transformation initiatives.
  • Successfully targeted diverse clientele, including government, education, legal, insurance, and financial sectors.
  • Established rapport with key stakeholders, including C-level executives, ensuring alignment with strategic objectives.
  • Orchestrated deals ranging from $25,000 to $50 million, tailoring solutions to meet varied project requirements.
  • Managed sales cycles averaging 3 months, navigating complex deals and RFPs spanning 6 to 9 months.
  • Secured significant contracts such as an $8 million wireless refresh at UNSW, a $10 million deal at Venue NSW, and a $2 million contract at the Sydney Opera House. Additionally, led successful proof of concepts (POCs) for digital transformation solutions at Taronga Zoo, UOW, NSW DOE and the Department of Police.
  • Proven hunter mentality utilizing fanatical prospecting and challenger sales techniques to cold call, warm call, and execute email campaigns, resulting in the identification of opportunities, pipeline development, and successful deal closures.
  • As Senior BDM at Engagis, I secured 10 new accounts in the first year, generating $2 million in revenue and building a pipeline worth $60 million.
  • At NEC, evangelised the brand and initiated conversations with the NSW Government and Higher Education customers, resulting in 50 successful meetings and a $120 million pipeline.
  • Won $6 million in business at NEC for Network infrastructure, Network managed services and biometrics.
  • Identified and capitalised on opportunities at DXC within the NSW state government segment, generating $5 million in revenue in one year from the NSW DCS cluster.
  • During my tenure at DXC, successfully assisted government and university clients in enhancing their endpoint cybersecurity measures and conducting comprehensive cybersecurity assessments, resulting in contracts valued at a total of $4 million
  • Managing a $10 million pipeline at DXC, leading a significant storage consolidation project at NSW Spatial Services worth $4 million.
  • Prospected and identified new opportunities worth $20 million in the pipeline from accounts like NSW Ambulance, NSW Revenue, NSW Spatial Services, NSW Premier and Cabinet, NSW fire and rescue, NSW DOI, and NSW DCJ at DXC
  • Developed strong relationships with vendor channel partners such as PureStorage, Lenovo, Dell, Fortinet, Cisco, ALE, Ruckus, and Arista to provide solutions, uncover new business, and generate revenue for DXC.
  • Strategized the go-to-market approach for Datacentre, Storage, and Storage as a Service with vendors like PureStorage and Lenovo, contributing to revenue generation for DXC.
  • Consistently retained the sales pipeline at more than 100%, achieving over 100% of set sales targets quarter after quarter for IBM's Datacentre infrastructure business unit.

Linkedin

  • Https://www.linkedin.com/in/suddhashan/

Timeline

Senior Business Development Manager

Engagis
03.2023 - Current

Account Manager/ Business Development Manager

NEC
03.2021 - 03.2023

Account Manager/ Business Development Manager

DXC
03.2018 - 02.2021

Business Development Manager

IBM
06.2014 - 01.2018

Master of Science - Computer Science

Victoria University

Bachelors in engineering - Electronics

Periyar University
SUDDHA SHAN