Learn beyond the boundaries
Sudeera Madusanka Pathirage
Materials Specialist
Doha
Summary
Methodical Materials Specialist committed to maintaining accurate stock records and schedules. Diligent and communicative professional with expertise in strategic planning, materials management and quality control. Committed to collaborating with diverse cross-functional teams to maximize employee engagement and meet corporate objectives while supporting hard sales forecasts and inventory planning.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Materials Specialist
Schlumberger Limited
05.2021 - Current
- Comply with applicable company policies including, but not limited to, personnel and QHSE
- Perform inspecting, labeling , receiving, storing, picking, packing, issuing, disposal and cycle counting of inventory items
- Accept supplier deliveries, checking that actual item received are in suitable condition and match the packing list and/or purchase order and report discrepancies in a timely manner
- Ensure outgoing inventory items are suitably packed and issued with correct and complete documentation
- Improve efficiency and safety by optimizing warehouse bin locations
- Perform inventory cycle counting and support periodic physical counts
- Investigate and resolve local inventory and warehouse issues as requested by the Supervisor
- Ensure compliance with established policies, procedures, and standards
- Managed stockroom service desk and offsite warehouse, documenting and researching inaccuracies to determine best corrective actions.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Published weekly reports to track production levels, maintenance usage and inventory consumption using SAP.
Officer - Customer Service - Contract Logistics
QATAR and GCC leading Logistic partner
06.2017 - 04.2021
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Coordinated operations with other emergency service groups.
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Managing a team of junior customer service representatives
- Ensure customer satisfaction and provide professional customer support
Sales and Marketing Executive
BRIGHT HORIZON SHIPPING L.L.C
04.2011 - 10.2016
- Exploring business potential opportunities & clients to secure profitable business volumes
- Managing marketing operations and accountable for increasing sales growth
- Driving Marketing initiatives to archive business goals
- Planning and implementing after-sales services to follow up customer satisfaction, ensure performance of services
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Customer Relationship Officer & Marketing Executive
MAX COMPUTERS
01.2009 - 03.2011
- Participate in sales functions within various organizations
- Conducted marketing research, identifying emerging market trends, and introduced marketing strategies
- Contributed to the implementation of promotional programs that optimized revenue levels in saturated market
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
- Prepares reports by collecting, analyzing, and summarizing information
- Made customers aware of current and new programs and services.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
Showroom, Sales & Marketing Executive
SHANIKA MOTOR
02.2006 - 01.2009
- Prospect for potential clients and turn this into increased business
- Cold call as appropriate within the market or geographic area to ensure a robust pipeline of opportunities
- Research and build new relationships with clients
- Set up meetings between client decision makers and company
- Attend industry functions, such as events and conferences, and provide feedback and information on market and creative trends
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase of sales
- Maintains quality service by establishing and enforcing organization standards
- Dealing with customer queries and complaints
Education
High School Diploma -
Dhammissara College
Nattandiya 01.2002 - 01.2003
Course - English Language
Sarasavi English School
Kuliyapitiya 09.2004 - 09.2005
Course - Manual Accounting & Quick Books
Oscar Cultural Institute
Dubai 05.2013 - 06.2014
Skills
Sales and Marketing
Events and Promotions
Team Monitoring
Customer Service
Adoptable Team player
Planner
Analytical
Communicator
Outlook
MS Excel
Warehouse management
Excel
Chemical analysis
Project management
Materials selection
Language skills
- English
- Sinhala
- Hindi
Personal Information
- Passport Number: N5433837
- Date of Birth: 06/20/87
Certification
Hazardous identification and risk assessment
Interests
Timeline
Materials Specialist
Schlumberger Limited
05.2021 - Current
Hazardous identification and risk assessment
03-2018
Officer - Customer Service - Contract Logistics
QATAR and GCC leading Logistic partner
06.2017 - 04.2021
Course - Manual Accounting & Quick Books
Oscar Cultural Institute
05.2013 - 06.2014
Sales and Marketing Executive
BRIGHT HORIZON SHIPPING L.L.C
04.2011 - 10.2016
Customer Relationship Officer & Marketing Executive
MAX COMPUTERS
01.2009 - 03.2011
Showroom, Sales & Marketing Executive
SHANIKA MOTOR
02.2006 - 01.2009
Course - English Language
Sarasavi English School
09.2004 - 09.2005
High School Diploma -
Dhammissara College
01.2002 - 01.2003