Summary
Overview
Work History
Education
Skills
Timeline
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Sudesh Gayashan

Canning Vale

Summary

Proven leader and problem-solver, adept at enhancing team productivity and customer satisfaction at Mondial Holdings. Skilled in staff management and effective communication, I spearheaded initiatives that significantly increased online engagement. My background also includes targeted training to foster staff development and career growth, demonstrating a strong blend of leadership and time management skills.

Overview

4
4
years of professional experience

Work History

Supervisor

Mondial Holdings
07.2024 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Trainee Accountant

Tip Top Metal Industries
03.2023 - 11.2023
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.

Marketing Intern

JBJ Trading (pvt) Ltd
06.2021 - 06.2022
  • Boosted social media engagement by crafting and scheduling posts on various platforms.
  • Conducted market research to identify trends, enabling team to adjust marketing strategies effectively.
  • Assisted in developing social media advertising campaigns that significantly increased online engagement.
  • Researched and evaluated potential new markets and products.

Education

Diploma Of Business Administration

ICBT
Sri Lanka
02-2023

Certificate Of Marketing

SLIM
Sri Lanka
02-2021

Certificate Of Business Management

NIBM
Sri Lanka
08-2020

Skills

  • Leadership

  • Problem Solving

  • Staff management

  • Customer service

Timeline

Supervisor

Mondial Holdings
07.2024 - 12.2024

Trainee Accountant

Tip Top Metal Industries
03.2023 - 11.2023

Marketing Intern

JBJ Trading (pvt) Ltd
06.2021 - 06.2022

Diploma Of Business Administration

ICBT

Certificate Of Marketing

SLIM

Certificate Of Business Management

NIBM

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Sudesh Gayashan