Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Sudeshna Subba

Sydney,NSW

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Service Supervisor

Harris Farm
Sydney, Australia
09.2020 - 01.2022
  • Personalized experience to every customer
  • Efficient product knowledge and delivering outstanding service to clients
  • Being involved in stock control and management
  • Working within established guidelines, particularly with brand
  • Schedule appropriate workers and ensure that customers are met with strong customer service, efficiency, and ethical standards
  • Verify sales transactions and appropriate credit and cash is present at each checkout operating area at the end of shifts and at closing times
  • Managing cashier coverage and customer flow to ensure proficient customer service
  • Handling calls from valued customers and dealing with complaints and resolving it.

Sales Supervisor

Nine West
01.2022 - Current
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
  • Maintained relationships with customers through regular follow-up calls and emails.

Retail Team Member

woolworths
12.2023 - Current
  • Greeted customers and provided assistance to them in the store.
  • Performed cashier duties including processing payments, refunds, and exchanges using a POS system.
  • Helped customers by answering questions and locating merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged with customers and recommended products based on needs and requests.

Education

Masters on Professional Accounting - Master's in professional accounting

University of Sunshine Coast
04-2022

Skills

  • Complaint Handling
  • POS System Operation
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling Accuracy
  • Retail Merchandising
  • Sales expertise
  • Honest and Dependable
  • Interpersonal Communication
  • Reliability
  • Store Opening and Closing

Availability

Prefer opening hours

Wednesday : All day 

Friday: All day

Saturday: All day

References

References available upon request.

Timeline

Retail Team Member

woolworths
12.2023 - Current

Sales Supervisor

Nine West
01.2022 - Current

Service Supervisor

Harris Farm
09.2020 - 01.2022

Masters on Professional Accounting - Master's in professional accounting

University of Sunshine Coast

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Sudeshna Subba