Summary
Overview
Work History
Education
Skills
Pastoralexperience
Defence chaplain role preparation
Achievementsandhighlights
References
Hobbies and Interests
Languages
Timeline
Generic

SUDHA PODAGATTLAPALLI

Mackenzie

Summary

I pride myself in being an empathetic, compassionate, and a considerate human. I am a highly sociable individual who enjoys connecting with people from diverse backgrounds and belief systems. I am confident in my ability to communicate effectively and eagerly to engage in meaningful conversations with people on a personal level. I also believe that listening is an important skill, and I take pride in approaching conversations with empathy and a genuine interest in understanding others' perspectives. I have strived to create a safe and inclusive environment where people feel heard, respected, and supported in their faith or spirituality. I am also comfortable discussing sensitive topics and providing emotional and spiritual support to those in need.

Overview

13
13
years of professional experience

Work History

PASTORAL CARER

Princess Alexandra Hospital
11.2023 - Current
  • In my role as a pastoral carer at the hospital, I provide compassionate support to patients and their families, helping them navigate the fear, anxiety, and grief caused by illness or bereavement
  • I offer emotional and spiritual support by addressing the needs of patients and families regardless of their religious beliefs, and I provide comfort and a listening ear
  • My role also involves supporting overseas travellers and non-English speakers, including those with terminal illnesses, ensuring they feel cared for and understood despite language barriers
  • Additionally, I deliver counselling services to guide patients and families through the emotional and spiritual challenges associated with illness, treatment, and recovery.
  • I work closely with hospital staff and social workers to deliver holistic care that addresses all aspects of patient wellbeing and am present during critical moments to offer immediate emotional and spiritual support to those in distress.

HINDU CHAPLAIN

Royal Brisbane and Women's Hospital
05.2024 - Current
  • As an on-call Hindu chaplain, I provide spiritual and emotional support to patients and their families in a hospital setting
  • My role involves visiting patients and offering compassionate care, including sitting with individuals who are mentally unstable and agitated due to the loss of a family member
  • I conduct services for the deceased, offer comfort to grieving individuals, and work closely with hospital staff and social workers to support patients and families
  • For example, I have assisted a young couple in coping with the sorrow of losing a child and have conducted last rites
  • Through these experiences, I have developed the ability to provide empathetic and effective pastoral care, collaborating with healthcare professionals to address the spiritual and emotional needs of those in distress.

INTERPRETOR/ TRANSLATOR

Translationz Interpreter Services
06.2023 - Current
  • As an interpreter, my foremost criterion is to be an attentive listener and communicate effectively to both parties
  • This role requires spontaneity, non-judgment, and compassion, aligning closely with the core values of chaplaincy
  • I assist individuals in overcoming language barriers during critical interactions, ensuring their concerns are heard and their needs are addressed
  • This support helps them make important decisions regarding their health and safety, and understand the risks involved, all conveyed in a clear and smooth manner.

INTERPRETOR/ TRANSLATOR

Language Loop
05.2023 - Current
  • In my role as an interpreter and translator for Language Loop Interpreting Services, I have primarily engaged in telephone and video interpreting
  • Through these assignments, I have developed the ability to build trusted connections with all parties involved, utilizing a calm, pleasing, and confident voice
  • I have handled many sensitive cases, such as assisting domestic violence victims in lodging complaints with the police, mediating between victims and their partners, and conveying delicate information from schools to parents about their child's learning challenges
  • Additionally, I have often interpreted very delicate matters to family members, such as informing them that their loved one is terminally ill
  • These experiences have equipped me with the crucial skills needed to care for and comfort individuals even when they are not physically present, all while strictly adhering to guidelines and protocols.

EXECUTIVE MEMBER

AUSTRALIA HINDU ASSOCIATION (ACA)
01.2022 - Current
  • Developed, supported and took part in community events to build outreach
  • Worked closely with the Queensland Human Rights Commission (QHRC), Police forces and multicultural Australia in developing inclusive and safe multi-faith harmony
  • Have worked closely with the refugees in providing them financial and emotional support by organizing charity lunches and cultural programs to raise awareness
  • Have worked closely with the team in organizing book promotion talk shows to encourage native writers
  • Helped in developing and procuring multi-lingual books for the local libraries.

VOLUNTEER

HINDU COUNCIL OF AUSTRALIA (HCA)
01.2020 - Current
  • Developed, supported programs designed to involve the community in prayer sessions and seek spiritual solace
  • Also facilitated and encouraged spiritual discussions and seminars among youth
  • Had initiated youth workshops and debates, where young immigrants participate and freely discuss their concerns with their peers
  • Have actively promoted various Hindu temples and communities by being an active and contributing participant in their programs
  • As a trained dancer in Hindu dance forms, I participated in various charity events
  • I have also started two Hindu scripture chanting groups which aim to provide pastoral care to the wider community.

SECRETARY FOR WOMENS’ AFFAIRS

HINDU SWAYAMSEVAK SANGH (HSS) AUSTRALIA
10.2018 - 03.2023
  • Worked to promote the spiritual, physical wellbeing and cultural literacy of the Hindu community within Australia
  • As part of the leadership team, ensured that the voices of female members were heard, their concerns addressed and provided emotional counseling when necessary
  • Conducted various online and in-person workshops, seminars, picnics and game nights which allow them to interact in a wider range of social groups and feel more confident in themselves as well as in their interactions with others
  • Have worked closely with the Councilors, Fire & Emergency services, Police forces Schools and Hospitals in inviting, partnering, educating and felicitating them for their services towards the community.

HINDU WOMEN REPRESENTATIVE

MULTICULTURAL AUSTRALIA
01.2020 - 01.2022
  • Took part in the training session on counseling and cultural wellbeing and had planned and participated in activities aimed at building greater communal harmony
  • Also provided representation of the wider Hindu community to members of the Government and Police forces.

VOLUNTEER

REDCROSS EMERGENCY SERVICES
01.2020 - 01.2022
  • Assisted in providing emergency assistance for people in disadvantaged circumstances and took part in fundraising activities
  • Was active in Covid-19 Response Telephone Outreach Call team and took part in home visits, social outings, group activities, and social and wellbeing phone calls to older people who live alone and are in need of social connections and international travelers in quarantine hotels
  • Also was a part of the emergency services team during Queensland flooding and helped in cleaning up, taking stock of what was lost and emotionally dealing with people by setting up recovery hubs and various outreach activities.

PRODUCT CHEMIST

WILMAR SUGAR AUSTRALIA LIMITED, PROSERPINE, QLD
01.2012 - 01.2018
  • Conducted quality control tests and test procedures
  • Preparation of lab test solutions, compounds and reagents
  • Efficient practice of standards and specifications for process, facilities, products, and tests
  • Train and monitor other laboratory personnel when required
  • Maintained accurate inventories of lab chemicals and supplies
  • Maintenance and calibration of laboratory instruments and developing skills
  • Working as a part of a busy team and as a liaison between internal and external clients
  • Assist in maintaining impeccable records for internal and external audits
  • Participating in wellbeing and training sessions to learn and upgrade skills required
  • Participating in the company outreach programs and connect with the locals to develop trust and confidence.

Education

CLINICAL PASTORAL EDUCATION (CPE) -

QUEENSLAND INSTITUTE OF CLINICAL PASTORAL EDUCATION Inc
Brisbane, QLD
03.2024

CERT IV IN LABORATORY SKILLS -

CENTRAL QUEENSLAND TAFE
MACKAY
01.2014

CERT III IN LABORATORY SKILLS -

BURDEKIN TAFE
HOME HILL
01.2012

BACHELOR OF SCIENCE (ELECTRONICS) -

ANDHRA UNIVERSITY
VISAKHAPATNAM, INDIA
01.1996

CERTIFICATE PROGRAM - HINDU CIVILISATIONAL STUDIES

HINDU UNIVERSITY OF AMERICA
Florida, USA

Skills

  • Spiritual leadership
  • Pastoral CaRE
  • Volunteer Management
  • Teamwork and Collaboration
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Active Listening
  • Interfaith collaboration
  • Prayer guidance
  • Grief support

Pastoralexperience

Hindu Community Groups
Chaplain /Community leader
2013 - Present

  • Provided guidance on emotional, social, spiritual, and sacramental rites within various Hindu community groups.
  • Developed a deep understanding of Hindu traditions and offered emotional and spiritual support.
  • Facilitated group discussions, led meditation and prayer sessions, and assisted with life events such as birth, marriage, and death.
  • Made myself available 24/7 during the pandemic, working with organizations like Red Cross Australia and Multicultural Australia to support the community's emotional, financial, and spiritual wellbeing.
  • Participated in flood relief operations with Red Cross Australia and SES, building connections and trust with all age groups.
  • Initiated programs during the COVID-19 lockdown, such as mask making and singing on Zoom, and distributed food to those in quarantine.
  • Regularly checked on elderly individuals, provided practical solutions, and escalated issues to authorities when necessary.

Defence chaplain role preparation

     May 2023 - Present

  • Interpreter/Translator (Hindi & Telugu), LanguageLoop / Translationz Interpreter ServicesAssisted individuals in overcoming language barriers during critical interactions such as court cases, hospital appointments, police reports, banking, and social services involving domestic violence.
    Ensured concerns were heard and needs were addressed, helping clients make important decisions regarding their health and safety.
    Actively represented both parties in an unbiased manner, working under government guidelines while sounding kind and supportive.
    Represented clients before the magistrate, interpreting as they plead their cases.
    Developed skills in empathy, confidentiality, and providing support in high-stress situations.
  • Clinical Pastoral Education (CPE) Certification: Completed to develop pastoral care skills essential for providing spiritual support, crisis intervention, and counseling.
  • Mental Health Policy Engagement: Contributed to mental health policy-making initiatives through involvement with organizations like ECCQ, Mental Health and Wellbeing Queensland, QPASTT, and Iscariot Media.

Achievementsandhighlights

  • North Queensland Hindu Council (NQHC): Managed several community outreach events and programs on auspicious occasions. Provided spiritual education through Sunday classes to school-aged children.
  • Telugu Lahari 4EB FM Radio: Acted as a Radio Jockey (RJ) and gave my voice to programs about Hindu festivals.
  • Samskruti Queensland: During hard times such as COVID-19 and many other personal circumstances, I have been called upon to lead prayer services both in person and via Zoom to provide spiritual help.
  • Brisbane Maharashtra Mandal (BRIMM): Called upon to provide expert context and explanation behind spiritual practices.
  • Queensland Telugu Association (QTA): Organized outreach events to build awareness of marginalized aspects of Telugu culture.
  • Brisbane Telangana Association (BTA): Provided spiritual support for members and assisted in organizing prayer sessions.

References

Rev'd Canon Cheryl Selvage
Pastoral Care Coordinator, Princess Alexandra Hospital
Phone: 0407 585 270
Email: cheryl.selvage@health.qld.gov.au


Cathy Brown
Provisional Clinical Pastoral Education Consultant, QICPE Inc
Phone: 0415 202 660
Email: cathy@qicpe.com

Hobbies and Interests

  • Community Dancing
  • Blog writing
  • Yoga
  • Travel
  • Event management

Languages

English
Hindi
Telugu
Urdu

Timeline

HINDU CHAPLAIN

Royal Brisbane and Women's Hospital
05.2024 - Current

PASTORAL CARER

Princess Alexandra Hospital
11.2023 - Current

INTERPRETOR/ TRANSLATOR

Translationz Interpreter Services
06.2023 - Current

INTERPRETOR/ TRANSLATOR

Language Loop
05.2023 - Current

EXECUTIVE MEMBER

AUSTRALIA HINDU ASSOCIATION (ACA)
01.2022 - Current

VOLUNTEER

HINDU COUNCIL OF AUSTRALIA (HCA)
01.2020 - Current

HINDU WOMEN REPRESENTATIVE

MULTICULTURAL AUSTRALIA
01.2020 - 01.2022

VOLUNTEER

REDCROSS EMERGENCY SERVICES
01.2020 - 01.2022

SECRETARY FOR WOMENS’ AFFAIRS

HINDU SWAYAMSEVAK SANGH (HSS) AUSTRALIA
10.2018 - 03.2023

PRODUCT CHEMIST

WILMAR SUGAR AUSTRALIA LIMITED, PROSERPINE, QLD
01.2012 - 01.2018

CLINICAL PASTORAL EDUCATION (CPE) -

QUEENSLAND INSTITUTE OF CLINICAL PASTORAL EDUCATION Inc

CERT IV IN LABORATORY SKILLS -

CENTRAL QUEENSLAND TAFE

CERT III IN LABORATORY SKILLS -

BURDEKIN TAFE

BACHELOR OF SCIENCE (ELECTRONICS) -

ANDHRA UNIVERSITY

CERTIFICATE PROGRAM - HINDU CIVILISATIONAL STUDIES

HINDU UNIVERSITY OF AMERICA
SUDHA PODAGATTLAPALLI