Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sudha Sharma Uprety

Ripley

Summary

Compassionate and detail-oriented Nursing Assistant with a strong foundation in safe patient ambulation, personal grooming assistance, and housekeeping. Committed to staying updated on medical conditions while collaborating effectively with healthcare professionals to enhance patient care. Dedicated to ensuring both physical comfort and emotional well-being for patients, fostering a supportive environment that promotes healing and recovery. Proven ability to adapt to diverse patient needs, ensuring high-quality care in fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Aged Care Worker

Regis Aged Care
08.2025 - Current
  • Maintained frequent supervision of residents unable to call for assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Remained alert to problems or health issues of clients and competently responded.

Housekeeping Manager

Oaks Brisbane Mews Suites
01.2024 - 07.2025
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all hotel areas.
  • Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
  • Reduced staff turnover by providing ongoing training, support, and mentorship to team members.
  • Increased room readiness rates through close monitoring of room status reports and effective communication with front desk personnel.
  • Collaborated with other departments to coordinate special events and ensure seamless execution of services across all areas of the hotel.
  • Promoted a culture of teamwork within the housekeeping department by fostering open communication among employees at all levels.
  • Ensured adherence to safety regulations by conducting regular safety meetings, trainings, and drills for staff members.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
  • Managed labor costs effectively by monitoring staffing needs based on occupancy levels and adjusting schedules accordingly to maximize efficiency without compromising service quality.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on all abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Aged Care Worker

Regis Aged Care
10.2023 - 05.2024
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored and assisted residents through individual service plans.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Housekeeping Manager

Oaks Hotel & Resort Woolloongabba
11.2020 - 12.2023
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
  • Communicated repair needs to maintenance staff.

Housekeeping Supervisor

Oaks Hotel & Resort
01.2016 - 11.2020
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.

Education

High School Diploma -

Amarjyoti Higher Secondary School
01.2010

Skills

  • Personal hygiene assistance
  • Compassionate care
  • Mobility assistance
  • Feeding assistance
  • Dementia care
  • Fall prevention
  • Active listening
  • Health and safety compliance
  • Work Prioritization
  • Payroll understanding
  • Ordering cleaning supplies
  • Quality improvements
  • Budget Administration
  • Performance Improvements
  • Department coordination
  • Supervisory skills
  • Inter-department collaboration
  • Scheduling and Planning
  • Staff evaluations
  • Supply Inventory Management
  • Customer service-focused
  • Training and mentoring
  • Regulatory Compliance
  • Chemical Handling
  • Quality Assurance
  • Infection Control
  • Complaints Handling
  • Problem-Solving
  • Conflict Resolution
  • Staff Training
  • Interpersonal Communication
  • Interpersonal Skills
  • Supply Management
  • Goal Setting
  • Employee performance evaluation
  • Activity planning

Certification

  • Assisting with
  • 1. Cardiopulmonary Resuscitation (CPR) and automatic external defibrillator (AED)
  • 2. Wound Care
  • 3. Choking
  • 4. Poisons
  • 5. Splints
  • 6. Bleedings

Timeline

Aged Care Worker

Regis Aged Care
08.2025 - Current

Housekeeping Manager

Oaks Brisbane Mews Suites
01.2024 - 07.2025

Aged Care Worker

Regis Aged Care
10.2023 - 05.2024

Housekeeping Manager

Oaks Hotel & Resort Woolloongabba
11.2020 - 12.2023

Housekeeping Supervisor

Oaks Hotel & Resort
01.2016 - 11.2020

High School Diploma -

Amarjyoti Higher Secondary School

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Sudha Sharma Uprety