Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Sudhakara Rao Kikkara
RESTAURANT & CAFE MANAGER
Bunbury,WA
Work Preference
Summary
Dynamic, results-driven restaurant manager with over 12 years of experience in overseeing culinary and beverage operations. Expertise in team building, training, and compliance to enhance guest satisfaction and achieve financial targets. Proven success in managing daily operations to optimise service quality and productivity.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
62Thirty Café & Bar
Bunbury, WA
12.2024 - Current
- Anticipated and attended to guests’ needs across outlets, ensuring maximum guest satisfaction.
- Oversaw training and attendance of casual staff, ensuring compliance with operational standards and enhancing service quality.
- Provided guidance to guests on available food and beverage options.
- Met with guests regularly to discuss preferences for food and beverage options, small equipment, and other consumables.
- Assisted in achieving adequate yield and portability of food and beverage operations.
Restaurant Manager
Abbey Beach Resort
06.2023 - 09.2024
- To anticipate and attend to guests’ needs in all outlets and always ensure maximum guest satisfaction.
- Ensured guests received clear guidance on available food and beverage choices, enhancing their dining experience.
- Met with guests regularly to understand preferences, tailoring food and beverage offerings to enhance satisfaction.
- Assisted in optimizing yield and portability of food and beverage operations, contributing to operational efficiency.
Restaurant Manager
RIBS and RUMPS Rockhampton
12.2022 - 05.2023
- Managing Premium Venues, Japanese Cuisine, Teppanyaki & Michelin-Star chef table wine dine on the Island.
- Managed bookings for events and communicated with clients to clarify event requirements.
- Prepared venues, developed hiring packages and pricing options, and negotiated with clients to meet their event needs.
- Supervising all staff including grounds men, event staff, and maintenance personnel.
- Supervising the operations of events and tending to any incidents or queries.
- Consulting with catering services and supervising their requirements and logistics.
- Promoted location and events through various marketing channels, including social media, to increase visibility and attract clientele.
- Maintained cleanliness and organization of venues and facilities to provide a welcoming environment.
- Coordinated maintenance and repairs of venue grounds, property, equipment, and facilities to ensure optimal operational conditions.
- Managing all administrative tasks such as insurance, booking schedules, and invoicing.
Venue Manager
SIYAM WORLD RESORT Maldives
04.2022 - 12.2022
- Managing Premium Venues, Japanese Cuisine, Teppanyaki & Michelin-Star chef table wine dine on the Island.
- Coordinated bookings for events and communicated with clients to clarify event requirements.
- Preparing venues, hiring packages and pricing options and negotiating with clients.
- Managed staff including grounds men, event staff, and maintenance personnel, ensuring effective coordination and service delivery.
- Liaising with catering services and supervising their requirements and logistics.
- Executed promotional strategies for location and events across various marketing channels, including social media, to enhance visibility.
- Oversaw maintenance and repairs of venue grounds, property, equipment, and facilities to ensure optimal functionality.
- Supervising the operations of events and tending to any incidents or queries.
Restaurant Manager
Za’beel Palace Hospitality EXPO 2020 under Government of DUBAI
06.2021 - 03.2022
- Manage Royal Dining and day-to-day operations within Protocol guidelines and to the highest standards.
- Lead F&B team by training and personnel Interaction.
- Preserve excellent levels of internal and external customer service.
- Identify customers’ needs and respond proactively to all of their concerns.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Plan alternative recipes for customers with special dietary needs.
- Monitored food and beverage supplies and coordinated orders to maintain inventory levels.
- Establish targets, KPIs, schedules, policies and procedures.
- Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Report on management regarding sales results and productivity.
- Assisted VVIPs and heads of state during official events.
Restaurant Manager
KUREDU RESORT & SPA
Malé, Maldives
01.2020 - 03.2020
- Managed three unique restaurants: The Far East (Asian), Beach Shack (Seafood & Vegetarian), and Franco’s (Mediterranean), enhancing guest experience across diverse cuisines.
- Monitored and controlled restaurant costs, contributing to improved financial performance.
- During the current year the total a la carte team count decreased by 10%, revenue was up by 6%, net profit by 12% due to a better financial discipline on controlling the cost.
- Leading a team with more than 18+ employees during the high season.
- Promoting cross training to ensure high productivity of each single team member.
- Monitored staff compliance with HCCP policy.
- Developed an F&B calendar of events to increase hotel guest engagement and drive higher conversion rates.
Restaurant Manager (Pre-Opening)
GRAND MILLENNIUM MUSCAT
Muscat, Oman
05.2016 - 12.2019
- Covered responsibilities of the F&B Manager during absences to ensure uninterrupted service.
- Supervised daily operations in alignment with standards set by hotel management and F&B manager.
- Assisted F&B Manager in enhancing service activities to maximize customer satisfaction.
- Coordinated closely with kitchen, stewarding, cashiers, and other key service departments to streamline operations.
- Maintain a professional and friendly relationship with in-house guest ensuring proper and prompt service.
- Work towards the successful 24hrs operation and ensure that telephones are always attended.
Banquet Manager (Substitute)
GRAND MILLENNIUM MUSCAT
Muscat, Oman
03.2019 - 08.2019
- Reviewed and coordinated banquet event orders, confirming accuracy and completeness.
- Checked buffet setups, ensuring they aligned with client requests.
- Welcomed hosts at pre-events, ensuring all arrangements met expectations.
- Communicate with subordinates to make sure A/V & other requirements are on place before host arrives.
- Daily Briefing with the team to share about the day events & meetings, preparation for next day.
- Working in banquet since 15th April 2019 handling Meetings and conference fill present.
- Checking setups for the next day, preparing requirements for the events.
- Maintain signage is to give the right directions to the clients; it helps to avoid inconvenience in between the different meetings.
Assistant Room Service Manager (Pre-Opening)
GRAND MILLENNIUM SULEIMANI
Kurdistan, Iraq
09.2013 - 05.2016
- Oversee all aspects of the daily operation of the hotel’s Room Service and Mini bar operation.
- Led room service team to enhance operational efficiency.
- Collaborated with F&B managers to resolve operational challenges.
- Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor on a daily basis through the time management system.
- Trained staff to consistently meet established service standards.
- Respond to guest complaints in a timely manner.
Butler (Floor Supervisor)
EMIRATES PALACE by KEMPINSKI
Abu Dhabi, UAE
10.2010 - 09.2013
- Served royal families from Saudi Arabia, Kuwait, Bahrain, Qatar, Morocco as a personal butler, ensuring exceptional service and attention to detail.
- Mr. Ban Ki-moon – President of united Nation.
- Mr. Tony Blair –Former prime Minister of United Kingdom.
- His Highness Sheikh Abdulla – Ruler of Qatar.
- His Highness Sheikh Khalifa – Prime Minister of UAE.
- Dr APJ Abdul Kalam- Scientist/Former President of India.
- Mr. Nursultan Nazarbayev –president of Kazakhstan.
- Attended to numerous Hollywood and Bollywood celebrities, international football players, and various VIPs and business tycoons, providing tailored hospitality and support.
Restaurant Captain (Pre-Opening)
ITC Hotels
Goa, India
09.2009 - 09.2010
Waiter
THE LEELA
Goa, India
07.2008 - 09.2009
Industrial Trainee
HOTEL FIDALGO
Goa, India
10.2007 - 03.2008
Education
Bachelor of Science - Subject Bachelors
Madurai Kamraj University
Kolkata, India01-2009
B.Sc. - Hospitality & Tourism Management
IIAS KOLKATA
Kolkata, India01-2009
Skills
- Guest management
- Service Efficiency
- Inventory Management
- Sales operations
- Supplier Negotiation
- Cost Management
- Expense Control
- Operational Reporting
- Team Building and Leadership
- Problem resolution
- Strategic planning
Accomplishments
- Certificate of Completion Online South African Wine Orientation Course
- Certificate of Barossa Grape & Wine Association
- Certificate of Recognition by Care Plus- CPR and AED at Grand Millennium Muscat on 09/23/18
- Certified Excellent ON JOB TRAINING SKILLS From Grand Millennium Muscat on 04/18/19
- Certified BASIC FOOD HYGIENE PROGRAMME at Grand Millennium Muscat on 04/08/19
- Certified with KEMPINSKI TRAINING PROGRAMME from 09/23/12 to 09/10/13
- Certified with Wine training by BALTHASAR RESS & GERMAN WINES at KUREDU RESORT & SPA on 02/01/21
Languages
- English
- Telugu
- Hindi
- Bengali
Disclaimer
I hereby declare that the above details are true to the best of my knowledge and belief.
References
On Request
Vaccination
07/28/21, 08/18/21
Personal Information
- Passport Number: P7132679
- Date of Birth: 07/30/86
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Restaurant Manager
62Thirty Café & Bar
12.2024 - Current
Restaurant Manager
Abbey Beach Resort
06.2023 - 09.2024
Restaurant Manager
RIBS and RUMPS Rockhampton
12.2022 - 05.2023
Venue Manager
SIYAM WORLD RESORT Maldives
04.2022 - 12.2022
Restaurant Manager
Za’beel Palace Hospitality EXPO 2020 under Government of DUBAI
06.2021 - 03.2022
Restaurant Manager
KUREDU RESORT & SPA
01.2020 - 03.2020
Banquet Manager (Substitute)
GRAND MILLENNIUM MUSCAT
03.2019 - 08.2019
Restaurant Manager (Pre-Opening)
GRAND MILLENNIUM MUSCAT
05.2016 - 12.2019
Assistant Room Service Manager (Pre-Opening)
GRAND MILLENNIUM SULEIMANI
09.2013 - 05.2016
Butler (Floor Supervisor)
EMIRATES PALACE by KEMPINSKI
10.2010 - 09.2013
Restaurant Captain (Pre-Opening)
ITC Hotels
09.2009 - 09.2010
Waiter
THE LEELA
07.2008 - 09.2009
Industrial Trainee
HOTEL FIDALGO
10.2007 - 03.2008
Bachelor of Science - Subject Bachelors
Madurai Kamraj University
B.Sc. - Hospitality & Tourism Management
IIAS KOLKATA