Sudharshan Reddy Rondla

Work History

Doordash

06.2022 - Current

Delivering packages to customer doorsteps and business offices.
Completing on-time deliveries by choosing best and most efficient routes.
Improving customer satisfaction by ensuring timely and accurate deliveries of products.
Operating vehicle safely in highly congested areas with no traffic violations.
Maintaining upbeat, positive attitude in busy, customer-focused environment.
Working scheduled hours as required and took on available shifts during holidays and busy periods.
Managing customer inquiries and complaints in polite and professional manner.
Upholding high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Communicating with dispatchers to stay informed of changes to routes and delivery schedules.
Ensuring the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Developing strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Improving delivery accuracy by diligently checking orders before departure.

Sherpa

08.2018 - Current

Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Followed safety procedures and regulations to protect packages and vehicles.
Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.
Complied with company safety standards, DOT regulations and company delivery policies.
Maximized processes by managing delivery schedules and prioritizing based on urgency.

Yello Courier

02.2019 - 02.2023

Delivering packages to customer doorsteps and business offices.
Maintained clean and safe vehicle, contributing to positive image of company.
Contributed to environmental sustainability by following eco-friendly driving practices.
Enhanced customer trust by providing courteous and professional service during deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Working scheduled hours as required and took on available shifts during holidays and busy periods.
Managing customer inquiries and complaints in polite and professional manner.
Communicating with dispatchers to stay informed of changes to routes and delivery schedules.
Ensuring the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Developing strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Improving delivery accuracy by diligently checking orders before departure.
Expedited deliveries to meet customer deadlines and requirements.
Inspected and maintained delivery vehicles regularly to keep in safe working order.

Rosewater Newsagency

10.2018 - 03.2022

Increased overall productivity by implementing effective time management strategies while on the road.
Assisted in training new drivers, sharing best practices for successful deliveries and customer service.
Ensured compliance with company policies and procedures during all delivery tasks.
Reduced fuel costs through careful route planning and efficient driving techniques.
Improved customer satisfaction by consistently delivering orders on time and accurately.
Coordinated with warehouse staff to ensure correct order fulfillment before departing on scheduled routes.
Received, counted and inspected inventory for delivery.
Operated delivery vehicles safely and efficiently.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.