Sudikshya Tandukar
Strathfield
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Poised to contribute to team success and achieve positive results.
Overview
2025
2025
years of professional experience
Work History
Service supervisor
Woolworths Metro
04.2019 - Current
- Cash office: I handle float ins and float outs of cash
- Pickups of money and do rosters (Kronos)
- Conducted regular stock counts and resolved discrepancies
- Ensure high levels of customer satisfaction through excellent sales service
- Ascertain customers needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Used inventory management systems to track and update stock levels
- Manage point-of-sale processes
- Monitored and maintained inventory levels to ensure stock accuracy
- Accurately picked and packed online customer orders, verified product selections and maintained quality standards
- Receiving phone calls and giving all the information to the customer regarding their queries
Customer Service Assistant
Myers
05.2023 - 02.2024
- Assisted customers with product selection
- Providing excellent customer service handling inquiries, returns and exchanges
- Processed transactions efficiently using POS system and promoted store loyalty programs
- Maintained store presentation, restocking shelves and merchandise displays
- Collaborated with sales associates to locate products and fulfill customer requests
- Conducted regular inventory counts to ensure accurate stock levels
All rounder
BP Petrol Station
- Provided excellent customer service by assisting customers with fuel purchases, in-store transactions and inquiries
- Promoted special offers, upselling food, drinks and other convenience store products
- Maintained store cleanliness and restocked shelves to ensure product availability
- Received and organised deliveries, ensuring stock rotation
Customer Service Attendant
McDonald's
06.2016 - 04.2017
- Customer service
- Cleaning duties
- Cashier/ Using POS
- Food preparation
- Refilling duties
- Dealing with customer queries and complaints
- Inventory management
- Overseeing deliveries
Education
Professional Year Internship Program (IT) -
QIBA
09.2021
Bachelors of Business Information Systems -
Australian Insitution of Higher Education
03.2020
Skills
- Time management
- Multitasking Abilities
- Excellent communication
- Dependable and responsible
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Hindi
Professional Working
English
Full Professional
Nepali
Native or Bilingual
Timeline
Customer Service Assistant
Myers
05.2023 - 02.2024
Service supervisor
Woolworths Metro
04.2019 - Current
Customer Service Attendant
McDonald's
06.2016 - 04.2017
Bachelors of Business Information Systems -
Australian Insitution of Higher Education
All rounder
BP Petrol Station
Professional Year Internship Program (IT) -
QIBA
Similar Profiles
Manish KandasamyManish Kandasamy
Online Team Member at Woolworths MetroOnline Team Member at Woolworths Metro
Rui HeRui He
Customer Service/Bakehouse Team Member at Woolworths MetroCustomer Service/Bakehouse Team Member at Woolworths Metro
Karma GhaleKarma Ghale
Grocery Department Manager at Woolworths MetroGrocery Department Manager at Woolworths Metro
Sandesh BagaleSandesh Bagale
Team Member at Woolworths MetroTeam Member at Woolworths Metro
JENNIFER HUJENNIFER HU
Beauty Retail Cashier at W cosmeticsBeauty Retail Cashier at W cosmetics