Sue Arja
Sydney,NSW
Summary
Results-oriented professional with over two decades of experience consistently achieving positive outcomes for diverse companies. Proficiently oversee meticulously organised and efficient HR operations, balancing organisational targets with compliance and employee requirements. Solid background of improving collaboration and fostering consensus across multiple corporate environments.
Overview
20
20
years of professional experience
Work History
Human Resources Officer
NSW Ambulance Service
09.2022 - Current
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Ensure an outstanding candidate experience throughout the recruitment lifecycle
- Conduct thorough screening and interviews to identify top-tier talent
- Execute reference checks and offer comprehensive onboarding support
- Maintain positive employee relations by addressing inquiries and providing recommendations
- Foster positive collaboration with peers and staff to maintain a friendly, supportive, and cooperative work atmosphere.
Price Integrity
Bunnings Group LTD
01.2019 - Current
- Ensure outstanding customer experiences through the supervision of price integrity audits and verifications
- Proactively investigate price discrepancies and implement effective changes
- Stay ahead in the market by conducting competitor price checks
- Manage and analyze data to generate reports, facilitating informed decision-making
Administration Officer
Joinery Group PTY LTD
01.2014 - 01.2018
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Reduced operational costs through careful monitoring of expenses and identifying areas for improvement.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
Office Administration Coordinator
Sydney Trains
01.2009 - 01.2014
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Assisted employees with administrative issues, ensuring smooth HR processes
- Coordinated managers' appointments, meetings, and events, demonstrating strong organizational skills
- Streamlined document management system resulting in better organization of files making it easier for retrieval when needed.
- Maintained confidentiality of discussions with customers and employees
- Fostered communication and collaboration among departments
- Streamlined document management system resulting in better organization of files making it easier for retrieval when needed.
Rostering Officer
Sydney Trains
01.2004 - 12.2008
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Managed staff scheduling, resource allocation, and workforce planning for a team of over 150 staff
- Fostered employee engagement and collaborated with Human Resources
- Took a proactive role in training and development initiatives. Conducted training sessions for staff on job roles, business policies, and industry best practices.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
Administration Assistant (Secondment)
Special Events Unit, Sydney Trains
01.2006 - 06.2006
- Provided seamless administrative and secretarial support for the Special Events Manager to achieve targets and deadlines
- Maintained confidentiality and privacy standards with a meticulous approach
- Conducted meeting minutes and action status lists, ensuring effective communication
- Drafted agendas, recorded minutes and generated documents to facilitate meetings. Proofread and edited documents and reports for staff
- Scheduled meetings, trips, and appointments for the team and maintained the master calendar
- Provided additional support during major special events, including crowd control to ensure seamless business operations.
Education
Bachelor of Economics - Industrial Relations And Human Resource Management
The University of Sydney
Camperdown, NSW12.2003
Skills
- Microsoft Office
- Microsoft Outlook
- HR Policies and Procedures
- Recruitment and Onboarding (ROB)
- Human Resources Support
- Pre-Employment Screening
- In-Person and Telephone Interviewing
- Minute Taking
- Proofreading
- Written Communication
- Highly organised
- Positive Attitude
Languages
Arabic
Native or Bilingual
Timeline
Human Resources Officer
NSW Ambulance Service
09.2022 - Current
Price Integrity
Bunnings Group LTD
01.2019 - Current
Administration Officer
Joinery Group PTY LTD
01.2014 - 01.2018
Office Administration Coordinator
Sydney Trains
01.2009 - 01.2014
Administration Assistant (Secondment)
Special Events Unit, Sydney Trains
01.2006 - 06.2006
Rostering Officer
Sydney Trains
01.2004 - 12.2008
Bachelor of Economics - Industrial Relations And Human Resource Management
The University of Sydney
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