Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sue Cowin

Hallett Cove,SA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

49
49
years of professional experience

Work History

Small Business Owner

Bills BBQ Chickens
07.2011 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Kitchen Hand and Cook

Karrara BBQ Chickens
04.2001 - 01.2011
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
  • Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.

Teller

Australian Central Credit Union
05.1992 - 10.1995
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Bank Teller

State Bank Of SA
09.1985 - 03.1987
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.

Receptionist

C.T. Adcock & Sons
10.1975 - 08.1985
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Completed Year 11
Henley High School
12.1974

Skills

  • Financial Management
  • Budget Management
  • Staff hiring
  • Customer Service
  • Decision-Making

Timeline

Small Business Owner

Bills BBQ Chickens
07.2011 - Current

Kitchen Hand and Cook

Karrara BBQ Chickens
04.2001 - 01.2011

Teller

Australian Central Credit Union
05.1992 - 10.1995

Bank Teller

State Bank Of SA
09.1985 - 03.1987

Receptionist

C.T. Adcock & Sons
10.1975 - 08.1985

Completed Year 11

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Sue Cowin