Susan Enfield
Hatton Vale,Australia
Summary
Committed and experienced Social Worker with 15 plus years experience in a range of social work settings including Health, Criminal justice System, Community Disability sector and Statutory Child Protection in the UK and Australia.
Overview
25
25
years of professional experience
Work History
Coronial Counsellor
Queensland Health
03.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Providing support to individuals following the sudden death of a family member through the provision of information and providing ongoing support throughout the Coronial Process
- Providing grief, loss and bereavement support, crisis intervention and short-term counselling services as appropriate
- Provision of clinical advice, services, and support to a range of professional stakeholders including Coroners, Pathologists and Police.
- A/Manager (HP6) whilst the manager was on leave for 5 weeks.
- A/Senior Counsellor (HP5) whilst the senior was on leave for 2 weeks.
Coronial Counsellor
Queensland Health Forensic and Scientific Services
06.2020
- Providing support to individuals following a sudden death of a family member through the provision of information and providing ongoing support throughout the Coronial Process
- Providing grief, loss and bereavement support, crisis intervention and short-term counselling services as appropriate
- Provision of clinical advice, services, and support to a range of professional stakeholders including Coroners, Pathologists and Police.
Hospital Social Worker (on call)
Queensland Health
09.2017 - 11.2020
- Out of hours on call social work responding to specific cases requiring urgent social work intervention
- Including sexual assault, child protection and sudden death.
Senior Case Manager
Integrate Rehab
03.2019 - 03.2020
- Completing comprehensive needs assessment reports for clients who have sustained catastrophic injuries for insurance and compensation claims
- Undertaking complex needs assessments on behalf of clients to enable access to support plans through the National Disability Insurance scheme (NDIS)
- Case management and reporting
- Manage and complete Queensland Civil and Administration Tribunal (QCAT) guardianship applications on behalf of clients
- Ability to manage time effectively, prioritise competing demands and deliver on required objectives.
Hospital Social Worker
Queensland Health
09.2017
- Discharge planning
- Client advocacy.
Team Leader
Bairnsdale Regional Health Service
09.2015 - 09.2017
- Management of a social work team of 6 practitioners
- Discharge planning
- Communication with other health professionals and external agencies to achieve optimal patient and service delivery
- Staff supervision
- Continuous analysis of department performance to inform ongoing development plan to improve service delivery
- Budget responsibility
- Ability to manage time effectively, prioritise competing demands and deliver on required objectives
- Effectively working in high stress situation with minimal direction.
Interim Team Manager
Central Gippsland Health
09.2013 - 09.2015
- Management of a social work team
- Provided comprehensive assessment for effective discharge planning
- Coordinating and consulting with Child Protection Services to safeguard children at risk of harm, to promote a safe discharge
- Ensure continuity of care by coordinating services with other specialist services
- Budgets Management
- Staff supervision.
Senior Social Worker
GEO Correctional Services
10.2012 - 09.2013
- Assessments to identify risk and recommendations for rehabilitation programs
- Facilitate group programs designed to enhance rehabilitation of offenders
- Completing progress reports for the Adult Parole Board.
Advanced Child Protection Worker
Department of Health & Human Services Victoria
03.2010 - 10.2012
- Investigating reports of children at risk of harm
- Preparation of court reports for the Children's Court of Victoria.
Senior Social Work Practitioner
SSAFA
08.2008 - 02.2010
- Providing support services to serving and ex-service men, women and their families in need
- SSAFA provide a statutory Social Work Service on behalf of the British Military
- Joint Child Protection Investigations with the Military Police in line with the memorandum of good practice
- Ensure safeguarding of vulnerable children and young people in the context of Every Child Matters
- Engage with children, families and carers using a strength-based approach to formulate a safety plan that includes direct longer-term interventions that promote positive change in the best interests of the child.
Social Worker (Out of Hours)
Hampshire County Council
08.2004 - 08.2008
- Undertake an initial assessment to establish an interim safety plan
- Minimise the need for clients being removed from existing placements
- Identify risk and if necessary, provide alternative care
- Responding to requests from the police for an appropriate adult service in line with policy and procedures
- Maintain high professional standards in all areas of practice.
Social Worker (Child Care)
Portsmouth City Council
09.1998 - 08.2004
- Holding cases ranging from Child in Need to Care Proceedings
- Undertake assessment of children in need (s.17 Children and Families Act 2014) and child protection investigations (s.47 Children and Families Act 2014)
- Engage with children, families and carers using a strength-based approach to formulate a safety plan that includes direct longer-term interventions that promote positive change in the best interests of the child.
Education
BA (Hons) Health And Social Care - Health And Social Care
University of Portsmouth
United Kingdom09.1998
Diploma in Social Work - Social Work
University of Portsmouth
United Kingdom09.1998
Diploma in Learning Disability Nursing - Diploma in Learning Disability Nursing
University of Portsmouth
United Kingdom09.1998
Skills
- Care planning
- Resource advocacy
- Needs assessment
- Patient and family advocacy
- Crisis Intervention
- Case management
- Teamwork/Collaboration
- Team management
- Confidential documentation and record-keeping
- Empathetic
- Strong communicator
- Excellent interpersonal skills
Affiliations
- Social Work England
- Eligible for registration of the Australian Association of Social Work.
References
Renay Almond (Senior Social Worker)
Forensic and Scientific Services
Email – renay.almond@health.qld.gov.au
Mobile +61 424 289 464
Patrick Clements (Senior Social Worker)
Forensic and Scientific Services
Email - pat.clements@health.qld.gov.au
Mobile - +61 412 618 571
Sarah Clark (Social worker)
Forensic and Scientific Services
email sclar77@hotmail.com
+61 421 630 045
Timeline
Coronial Counsellor
Queensland Health
03.2021 - Current
Coronial Counsellor
Queensland Health Forensic and Scientific Services
06.2020
Senior Case Manager
Integrate Rehab
03.2019 - 03.2020
Hospital Social Worker (on call)
Queensland Health
09.2017 - 11.2020
Hospital Social Worker
Queensland Health
09.2017
Team Leader
Bairnsdale Regional Health Service
09.2015 - 09.2017
Interim Team Manager
Central Gippsland Health
09.2013 - 09.2015
Senior Social Worker
GEO Correctional Services
10.2012 - 09.2013
Advanced Child Protection Worker
Department of Health & Human Services Victoria
03.2010 - 10.2012
Senior Social Work Practitioner
SSAFA
08.2008 - 02.2010
Social Worker (Out of Hours)
Hampshire County Council
08.2004 - 08.2008
Social Worker (Child Care)
Portsmouth City Council
09.1998 - 08.2004
BA (Hons) Health And Social Care - Health And Social Care
University of Portsmouth
Diploma in Social Work - Social Work
University of Portsmouth
Diploma in Learning Disability Nursing - Diploma in Learning Disability Nursing
University of Portsmouth
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