Sue Gao
Balwyn,Victoria
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help the team achieve company goals utilising interpersonal skills and with critical thinking.
Overview
8
8
years of professional experience
Work History
Print and Copy Specialist/Team Leader
Officeworks
01.2019 - Current
- Specialised in creating printing solutions to suit customer specifics
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Supervised and trained new team members in processes
- Managed and tracked company supplies and stock
- Main point of contact for resolving technological and hardware issues with equipment
Venue Supervisor
Ivanhoe Knights Basketball
01.2017 - 01.2019
- Supervised basketball games on multiple properties to ensure safety of everyone in the venue
- Responsible with the collection and handling of finances
- Coordinated with referees and coaches to ensure smooth operations of the venue.
Front of House Supervisor
Common Ground Coffee
01.2016 - 01.2019
- Manage the front-of-house, coordinating with kitchen staff in a fast paced environment
- Supervise and train front-of-house staff to equip them with relevant skills and knowledge
- Monitor stock inventory to maintain organisation critical for food health and safety
- Assisted with administrative tasks such as rostering, basic bookkeeping and ordering stock.
Basketball Referee and Trainer
Basketball Victoria Refereeing Association
01.2016 - 01.2019
- Promoted to Grade B Referee and trained junior referees to equip them with relevant skills and knowledge
- Frequently engaging in conflict resolution between players, parents and other members present
- Executed any necessary penalties in the event of rule infractions or complaints
- Developed high level of patience and ability to remain calm in high stress situations.
Education
Bachelor of Global Studies - International Relations
Monash University
Melbourne11.2023
Bachelor of Commerce - Finance
Monash University
Melbourne11.2023
VCE -
Genazzano FCJ College
Melbourne12.2018
Skills
- Initiative
- Microsoft Office Suite
- Communication
- Time Management
- Teamwork
- Problem Solving
- Critical Thinking
Languages
English
Mandarin
References
- Thomas Wilcox, Officeworks Manager, 0476 533 545
- Bill Rewell, EDJBA Committee Member, 0476 533 545
- Coori Cheang, Common Ground Manager, 0476 533 545
Timeline
Print and Copy Specialist/Team Leader
Officeworks
01.2019 - Current
Venue Supervisor
Ivanhoe Knights Basketball
01.2017 - 01.2019
Front of House Supervisor
Common Ground Coffee
01.2016 - 01.2019
Basketball Referee and Trainer
Basketball Victoria Refereeing Association
01.2016 - 01.2019
Bachelor of Global Studies - International Relations
Monash University
Bachelor of Commerce - Finance
Monash University
VCE -
Genazzano FCJ College
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