Sue Grasby

Nurse Manager

Cabrini Hospital

03.1993 - 03.2023

Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Fostered improvement in staff development, personnel training, and standards of patient care.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
Worked at least 15.2 hours per month as floor nurse to maintain clinical proficiency.
Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Investigated and resolved issues affecting hospital operations and patient care.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Implemented care plans for patient treatment after assessing physician medical regimens.
Managed patients recovering from medical or surgical procedures.