Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUE HOWARD

Gunalda

Summary


Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.

Overview

25
25
years of professional experience

Work History

Mental Health Support Worker

Inspired Get Aways
10.2024 - Current
  • Provided emotional and practical support to individuals with mental health issues.
  • Provided referrals to appropriate community services when necessary.
  • Utilized active listening techniques to identify client needs and goals.
  • Assisted clients in developing coping strategies to manage symptoms associated with mental health disorders.
  • Encouraged independent living by assisting clients in developing daily routines that promote healthy lifestyle habits.
  • Maintained accurate records of client progress in accordance with agency policy and procedures.
  • Engaged in outreach activities with local communities to raise awareness about mental health issues among diverse populations.

Self-employed - Support Worker

Mable
01.2019 - 01.2024
  • Menu planing meal preparation.
  • Working one on one with customers in home and in the Community to meet their NDIS goals

Disability Support Worker / Cook

Wellness Australia Group
03.2022 - 01.2024
  • Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties.
  • Assisted clients in developing daily living skills such as budgeting, cooking and cleaning.
  • Utilised effective communication strategies to build relationships with clients.
  • Supported clients in accessing community resources and leisure activities.

Support Worker

Endeavor Foundation
01.2021 - 01.2022
  • Supporting customers to with meal preperation
  • Experience supervising site operations
  • Experience with implementing and managing day services Program
  • Experience in the disability sector and with Challenging behaviors
  • Problem solving and developing solutions

Support Worker

Kincare
04.2018 - 01.2021
  • Menu planing and meal preparation
  • Transported elderly clients to appointments, shopping venues and entertainment events
  • Assistance with showering, oral care and dressing
  • Documented daily activities, behaviors, and incidents.
  • Supported clients in accessing community resources and leisure activities.
  • Administered medication as prescribed by healthcare professionals in accordance with policy and procedures.

Owner/Operator

Howard Deli and Butchery
05.2013 - 01.2020
  • Managed up to 18 staff over a week, roasting, ordering, bookkeeping, food preparation, cooking and staff supervision.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Pitched in to work line during busy periods or in place of sick employees.

Cook

Raw Energy
04.2017 - 03.2018
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Planned promotional menu additions based on seasonal pricing and product availability.

Privet Catering

Self Employed
08.2005 - 03.2015
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Prepare and present food to event guests with strong attention to detail and presentation expertise.

Residential Disability Care Worker

Department Of Community Services
01.2001 - 01.2005
  • Working towards life skills, self-regulation, schooling, social and community activities and daily routine.
  • Meal preparation, ordering of food items.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Completed all necessary reports and documentation to maintain thorough, accurate case records.
  • Managed and led activities promoting growth in mental, emotional and educational areas.
  • Provided key emotional support to special needs youth.
  • Consulted with parents, teachers and other school personnel to determine causes of problems such as truancy and misbehavior.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.

Support Worker

01.2000 - 01.2001
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Kept detailed daily logs with care actions, patient behaviors and all incidents.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Checked medication schedules and patient needs to enforce correct medication administration.
  • Provided high level of physical support by lifting, adjusting and moving clients.

Education

Cert IV in Disability -

Community Training Australia
01.2019

Cert IV in Community Services - undefined

Lismore TAFE
01.2025

Diploma in Counseling - undefined

01.2016

Cert III in Disability Services - undefined

Lismore TAFE
01.2002

Certificate in Commercial Cookery - undefined

Lismore TAFE
01.1999

Skills

  • Valid driver's license
  • Daily living support
  • Crisis Intervention
  • Meal Preparation
  • Emotional Support
  • Program support
  • First aid and safety

Timeline

Mental Health Support Worker

Inspired Get Aways
10.2024 - Current

Disability Support Worker / Cook

Wellness Australia Group
03.2022 - 01.2024

Support Worker

Endeavor Foundation
01.2021 - 01.2022

Self-employed - Support Worker

Mable
01.2019 - 01.2024

Support Worker

Kincare
04.2018 - 01.2021

Cook

Raw Energy
04.2017 - 03.2018

Owner/Operator

Howard Deli and Butchery
05.2013 - 01.2020

Privet Catering

Self Employed
08.2005 - 03.2015

Residential Disability Care Worker

Department Of Community Services
01.2001 - 01.2005

Support Worker

01.2000 - 01.2001

Cert IV in Community Services - undefined

Lismore TAFE

Diploma in Counseling - undefined

Cert III in Disability Services - undefined

Lismore TAFE

Certificate in Commercial Cookery - undefined

Lismore TAFE

Cert IV in Disability -

Community Training Australia

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