- Enjoying the art of baking and pastry-making, experimenting with recipes
- I like working with my hands and fixing things
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering
- Watching Movies and TV Shows
- Music
- Gardening
Sue Von Bock
Sth Penrith,Australia
Summary
I am currently looking for a position in the customer service industry.
I am confident that the combination of my experience, skills and enthusiasm will prove to be an asset to any potential employer. I have enjoyed every minute of my busy and varied life, I delight in the challenges that positions like these create and look forward to professional and personal growth.
With 30 years of industry experience in our family business, I'm highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
45
45
years of professional experience
Work History
Partner
Powakleen Cleaning Services
01.1992 - Current
- Accounting, BAS, bookkeeping, marketing, advertising, banking, stocktaking, bookings, sales enquiries, accounts receivable, accounts payable, technician support / scheduling
Merchandiser
Tip Top Bakeries
04.2004 - 04.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
Conference & Banquet Co-ordinator
Panthers World Of Entertainment
01.1990 - 01.1995
- Co-ordinate conferences, seminars, weddings & banquets, assistant events co-ordinator, data entry, sales enquiries & bookings, letters to clients, function sheets to staff, liase with all club departments, written procedures, staff training, accounting, office manager
Reception
Panthers World Of Entertainment
01.1989 - 01.1990
- Reception, switchboard, memberships, ticket sales for football, nightclub venues, special entertainment, restaurant bookings, communications for club security, car park security and duty manager, section leader
Dental Assistant / Office Manager
Dr Jeremy Norris
01.1980 - 01.1989
- Assist in general dental work, oral surgery, dental radiography, oral hygiene counselling, pre & post operative care of patients, sterilisation of instruments, casting of impressions, developing X-rays, stocktaking, bookkeeping, data entry, patient scheduling, patient charts, patient correspondence, filing, banking, accounts payable, accounts receivable, office management, staff training, staff employment
Education
Working With Children Check WWC1903964E -
Diocese of Parramatta
Penrith, NSW04-2024
Certificate of Competency First Aid - HLTAID003
Healthguard First Aid
Penrith, NSW03-2017
OH & S Safety Induction Training - Construction
WORKCOVER
Lidcombe, NSW09-2004
Certificate - Marketing
Australasian Carpet Cleaning Institute
01.2001
Dental Assistants Radiography -
Sydney Technical College
Westmead, NSW01-1985
Dental Assistants Proficiency -
Australian Dental Association
Westmead, NSW01-1984
Dental Health Education - Oral Hygiene
Sydney Technical College
Westmead, NSW01-1983
School Certificate -
Arthur Phillip High School
Parramatta, NSW12-1979
Skills
- Customer service
- Event coordination
- Marketing
- Bookkeeping
- Office management
- Knowledgeable in Microsoft Word, Excel, Quick Books
- Conflict resolution
- Workflow optimization
- Expense control
- Excellent communication
- Building trust and relationships
- Settlement negotiation
Business Phone
02 47366088
Interests
Timeline
Merchandiser
Tip Top Bakeries
04.2004 - 04.2019
Partner
Powakleen Cleaning Services
01.1992 - Current
Conference & Banquet Co-ordinator
Panthers World Of Entertainment
01.1990 - 01.1995
Reception
Panthers World Of Entertainment
01.1989 - 01.1990
Dental Assistant / Office Manager
Dr Jeremy Norris
01.1980 - 01.1989
Working With Children Check WWC1903964E -
Diocese of Parramatta
Certificate of Competency First Aid - HLTAID003
Healthguard First Aid
OH & S Safety Induction Training - Construction
WORKCOVER
Certificate - Marketing
Australasian Carpet Cleaning Institute
Dental Assistants Radiography -
Sydney Technical College
Dental Assistants Proficiency -
Australian Dental Association
Dental Health Education - Oral Hygiene
Sydney Technical College
School Certificate -
Arthur Phillip High School
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