Summary
Overview
Work History
Keypersonalskills
References
Timeline
Generic

Sue Westerman

Redland Bay

Summary

I have a passion for people and love for a busy and challenging workplace. I have a caring, positive and reliable personality allowing me to work well in a team environment. I adapt well and am very capable of working autonomously. I thrive on being able lead others and create a warm and friendly work environment. Married and as a mum of four children I have learnt to be efficient and deal with many different circumstances within the home and workplace. I am well organised and thrive under pressure and believe this reflects well in my work environment.

Overview

12
12
years of professional experience

Work History

Acting Director Support Officer for the Assistant Director of Nursing, Internal Medicine

Metro South Hospital and Health Service
03.2024 - Current
  • Organizing and prioritizing, emails, documents, meetings, communication, Director calendar appointments and planning
  • Communicating and working with the Assistant Director supporting the needs of Internal Medicine Nursing
  • Assisting a portfolio of senior Nursing staff with administration and requests for the Assistant Director.

Team Leader

IKEA LOGAN
11.2019 - Current
  • Team Leader experience within multiple different departments including: Commercial Food, Aftersales, Smaland/Greeters, Home Delivery
  • Monitoring staff performance and building a knowledgeable and efficient team
  • Supporting entire customer function, opening/closing of store and cash office duties
  • Building a new team within a new department
  • Rostering to budgets and business needs
  • Monitoring sales, customer flows, customer feedback through multiple avenues
  • Producing monthly reports and actioning changes
  • Covering leave for higher management when needed
  • Entering invoices into our internal system
  • Ordering and maintaining items.

Administration

Westerman Construction Services Pty Ltd
09.2012 - 12.2018
  • Bookkeeping using MYOB accounting package
  • Converse and assisting clients when required
  • Advertising/research for the business.

Administration

Oztune Pty Ltd
08.2012 - 12.2015
  • Bookkeeping using MYOB accounting package
  • Customer assistance
  • Office administration and staff procedures
  • Personal Assistant to the Director along with advertising and marketing assistance
  • Cash flow monitoring and organisation.

Keypersonalskills

  • Leading a team to excellence with enthusiasm and direction.
  • Excellence in interpersonal and communication skills.
  • Compassionate and sympathetic to people in need.
  • Well-developed time management skills.
  • Ability to converse with people of all walks of life and cultural backgrounds.
  • Efficient with multiple computer systems on a regular basis.
  • Ability to work under pressure within a team or autonomously.
  • Ability to work as a team player and with all aspects of management.
  • Thrive on improving procedures and helping businesses succeed.

References

  • Karen Webster, Assistant Director of Nursing Internal Medicine - karen.webster@health.qld.gov.au
  • Kim Dean, Manger Administration Service Internal Medicine - kim.dean2@health.qld.gov.au

Timeline

Acting Director Support Officer for the Assistant Director of Nursing, Internal Medicine

Metro South Hospital and Health Service
03.2024 - Current

Team Leader

IKEA LOGAN
11.2019 - Current

Administration

Westerman Construction Services Pty Ltd
09.2012 - 12.2018

Administration

Oztune Pty Ltd
08.2012 - 12.2015
Sue Westerman