Sue Wilkes

• My primary responsibility was to provide first level triage to people of all ages who needed medical support
• For example, I would provide assistance with telling someone over the phone how to conduct CPR through to bleeding control and provide support to someone who was going through a mental health crisis

• My responsibility was to build relationships with current clients and build new business within the western and northern suburbs in NSW
• My role was to increase the revenue and volume and grow my portfolio and ensure that my clients fully utilized the benefits and optimizing the benefits of Rental Rewards

• My primary responsibility was to provide first level triage to people of all ages who needed medical support
• For example, I would provide assistance with telling someone over the phone how to conduct CPR through to bleeding control and provide support to someone who was going through a mental health crisis

My role as customer support was to assist potential vendors thinking about selling their property and looking for the right real estate agent to assist in that process.

It was my responsibility to research the agents in the vendors area to determine the best fit for them and recommend three agents for the vendor to talk too.

The recommendation process included researching the market and the success rates of each agent in the target area.

• My primary responsibilities as an agent are to advise clients on the market conditions, provide the current price for the potential vendors
• Advise them of the process of selling a property, with regards to the legal requirements and all related matters
• Promote sales of properties through advertising, open homes to achieve offers and negotiate these offers to get the best result
• Also, as a part of my own business was to sign up new landlords and find the appropriate tenant by organizing open for inspection and private appointments and ensure that all the relevant lease documents are completed correctly and submitted
• I have gained experience in the following in this role: - List and sell properties, Build Relationships with the community and potential buyers/seller; including converting cold calls to a prospect client, Creating marketing campaigns for the vendor, Understanding/reading the contract of sale, Run listing, open homes, buyer feedback, Nurturing potential purchaser, Negotiating and submitting offer, Closing the sale, Liaising with Solicitors/Conveyancing, Bank Reconciliation and payroll processing, Social Media/Marketing, Exceptional Time Management skills, CRM, Xero, Trust Accounting, Team mentoring

• Co-ordinate the successful implementation of the Oracle solution to new client, assisting with the migrate of their current software and data to the Oracle system
• My responsibility was to provide solution analyses for all aspects of their business from Inventory, Receivable, Payables, General Ledger, Reconciliation, Order Entry, Manufacturing, Payroll, Fixed Assets and Stock Control
• I was involved with the design and writing the functional and technical specifications for a subscription prototype system, which involved preparing the Oracle software and testing any modifications made to the system to ensure that the software worked efficiently for the client’s business
• This also included facilitating training courses for the client across many areas of their business
• Working for Oracle in this capacity, I was able to assist clients across Australia, Singapore, Hong Kong, Kuala Lumpur, Papua New Guinea and New Zealand