Sue Ellen Coward

• Participated in management team meetings to assess, plan, implement and evaluate the outcomes of services provided, ensuring their efficiency and effectiveness in meeting organisation and community needs.
• Recruitment process and orientation of new nursing/medical staff.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with Medical, Nursing and Operational to support seamless healthcare operations.
• Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
• Worked closely administration to develop and implement best practices to improve patient outcomes.
• Facilitated continuing education and training programs to drive staff competency and professional development.
• Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
• Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
• Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
• Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
• Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
• Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
• Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
• Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.

Team Leadership/Clinical Networking, Collaboration/Negotiation.

Liaising extensively with members of associated professional disciplines.