Sue Luen Fang
Melbourne,VIC
Summary
Adept Senior Hairdresser with a proven track record of enhancing client satisfaction and retention through personalized consultations and recommendations. At Just Cuts, mentored junior stylists, elevating their skills and customer service, while mastering precision haircutting and fade techniques. Known for exceptional team collaboration and verbal communication, consistently delivering superior grooming services.
Overview
22
22
years of professional experience
Work History
Barber
Ibarber
10.2023 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Styled hair according to customer preferences.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Barber
Bspoke Barber
03.2023 - 10.2023
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Barber
G'D Sir Barber Shop
02.2022 - 12.2022
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Consistently received positive performance reviews from guests.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Senior Hairdresser
Just Cuts
01.2020 - 01.2022
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
Senior Hairdresser
Cuts Only
01.2016 - 01.2020
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
Senior Hairdresser
Self-employeed
01.2003 - 09.2015
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
Education
Salon Management
Accend Education Group
Melbourne, VIC09.2023
Hairdressing
Accend Education Group
Melbourne, VIC08.2022
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Equipment Maintenance
- Beard Trimming
- Precision haircutting
- Beard Shaping
- Clipper Techniques
- Hot towel treatments
- Razor Shaving
- Clippers usage
- Razor cutting expert
- Fade mastery
Timeline
Barber
Ibarber
10.2023 - Current
Barber
Bspoke Barber
03.2023 - 10.2023
Barber
G'D Sir Barber Shop
02.2022 - 12.2022
Senior Hairdresser
Just Cuts
01.2020 - 01.2022
Senior Hairdresser
Cuts Only
01.2016 - 01.2020
Senior Hairdresser
Self-employeed
01.2003 - 09.2015
Salon Management
Accend Education Group
Hairdressing
Accend Education Group
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