Sue Seon Hwa Yang
Castle Hill,Nsw
Summary
Proven achiever with a strong background in sales and customer service, demonstrated at SYSKIM INTERNATIONAL PTY LTD through surpassing sales goals and fostering enduring customer relationships. Skilled in sales strategy and office management, I excel in high-pressure environments, ensuring professionalism and efficiency. My approach combines sales expertise with exceptional interpersonal skills, driving significant profit increases and customer loyalty.
Overview
29
29
years of professional experience
Work History
Sales Executive
SYSKIM INTERNATIONAL PTY LTD
05.2008 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Accountant Assistant
ISIS Health Australia Pty Ltd
12.2006 - 09.2007
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Answered phone calls regarding financial matters such as payments due.
- Communicated with suppliers to reconcile invoice payments.
- Documented business expenses and sales.
Office Worker
Australian Immigration Law Services
01.2003 - 12.2005
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Interacted with customers by phone, email, or in-person to provide information.
Customer Service Representative
Samsung Electronics South Korea
12.1995 - 12.1999
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Accounting
TAFE Baulkham Hills College
Baulkham Hills, NSW12.2007
Skills
- Sales expertise
- Sales Presentations
- Sales strategy
- Sales Planning
- Customer service background
- File Organization
- Professionalism and Etiquette
- Data Entry
- Excel spreadsheets
- Office Management
- Invoice Processing
- Dedicated Team Player
- Valid Driver's License
Languages
Korean
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Important To Me
Flexible work hoursTimeline
Sales Executive
SYSKIM INTERNATIONAL PTY LTD
05.2008 - Current
Accountant Assistant
ISIS Health Australia Pty Ltd
12.2006 - 09.2007
Office Worker
Australian Immigration Law Services
01.2003 - 12.2005
Customer Service Representative
Samsung Electronics South Korea
12.1995 - 12.1999
No Degree - Accounting
TAFE Baulkham Hills College
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