Sufian Aloqaily
MELTON WEST,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Shelf Filler
woolworth
02.2022 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Security Supervisor
southern cross group
02.2014 - 01.2024
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Implemented new technologies such as biometric systems or facial recognition software into existing Security infrastructure.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Provided security team leadership and contributed to on-call duties.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led security team and contributed to on-call shifts.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Hired, trained and managed staff of [Number] associates.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
Uber Partner
uber
02.2014 - 02.2021
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Accepted payment from customers through cash, credit cards, or mobile payments.
- Maintained cleanliness of interior and exterior of vehicle.
Owner and Maniging
convinious store
02.2011 - 02.2014
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
Chef Assistant
pasha restaurant
02.2008 - 02.2011
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared workstations with ingredients and tools to increase efficiency.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Conducted regular meetings with staff members to discuss progress and assign tasks.
- Created marketing plans to promote products and services in the local area.
- Reviewed customer feedback surveys to identify areas for improvement in customer satisfaction.
- Recruited, hired, trained, coached, and evaluated employees as needed.
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Managed inventory levels by ordering supplies when necessary and monitoring stock levels.
- Developed long-term business goals and objectives that aligned with company strategy.
Education
Some College (No Degree) - Cookeries
Carrike College
02-2012
Some College (No Degree) - Academic English Language in English Language And
Inserch College
12-2008
Bachelor of Science - Bachelor of Science:
Jordan University of Science And Technology
Jordan05-2005
Skills
- Project Planning
- Relationship Building
- Decision-Making
- Maintenance & Repair
- Basic Math
- Team Management
Languages
Arabic
Professional
Timeline
Shelf Filler
woolworth
02.2022 - 04.2024
Security Supervisor
southern cross group
02.2014 - 01.2024
Uber Partner
uber
02.2014 - 02.2021
Owner and Maniging
convinious store
02.2011 - 02.2014
Chef Assistant
pasha restaurant
02.2008 - 02.2011
Some College (No Degree) - Cookeries
Carrike College
Some College (No Degree) - Academic English Language in English Language And
Inserch College
Bachelor of Science - Bachelor of Science:
Jordan University of Science And Technology
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