Sufiya Sena
Rydalmere,NSW
Summary
Enthusiastic and reliable professional with experience developing effective methods. supports company values and prioritizes tasks to meet others needs. possess good public relations and communication skills to promote repeat business opportunities.
Overview
4
4
years of professional experience
Work History
Traffic Controller
GOtraffic Management
11.2023 - 12.2023
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
- Assembled signs and cones to direct traffic through construction sites.
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Traffic Controller
Banarang Cooperation
08.2023 - 11.2023
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Stood for an entire night controlling boomgate
Medical Receptionist
Plus Medical Clinic
03.2023 - 09.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Organized paperwork such as charts and reports for office and patient needs.
Receptionist
JR Painting & Decor
04.2020 - 02.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Nursing - Nursing & Midwifery
Western Sydney University
Sydney, NSW10.2026
Certificate III - Pathology Collection
Adept Training
Sydney, NSW08.2022
Graduate Certificate - Foundation Course: Health Science For Nursing
Western Sydney University
Sydney, NSW10.2021
Skills
- Customer Service
- Problem Solving
- Communication Skills
- Attention to detail
- Task Prioritization
- Medical Terminology
- Safety Compliance
- Team Collaboration
Timeline
Traffic Controller
GOtraffic Management
11.2023 - 12.2023
Traffic Controller
Banarang Cooperation
08.2023 - 11.2023
Medical Receptionist
Plus Medical Clinic
03.2023 - 09.2023
Receptionist
JR Painting & Decor
04.2020 - 02.2021
Bachelor of Nursing - Nursing & Midwifery
Western Sydney University
Certificate III - Pathology Collection
Adept Training
Graduate Certificate - Foundation Course: Health Science For Nursing
Western Sydney University
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