S U G A J E N N I F E R R A R O A - W H I T E
UPPER COOMERA,QLD
Summary
Hardworking and reliable team member focused on maintaining high expectations to support team members and serve customers. Always striving to contribute more skills to fulfill individual and other collaborative needs. Motivated to continue to learn for personal growth and in the working industries.
Overview
3
3
years of professional experience
Work History
Team Member
Spotlight
Upper Coomera, QLD
06.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service face-to-face and over the phone, answering customer inquiries regarding products, services, billing, and addressing other inquiries.
- Established productive working relationships with co-workers through open communication, collaboration, and teamwork.
- Trained new team members in cash register operation, return and exchange procedures, stock procedures, and customer service.
- Managed time effectively by prioritizing tasks and allocating resources effectively to address the most critical issues first.
- Maintained a clean working environment to maintain optimal working conditions.
- Prepared product shipments by packing boxes in accordance with company standards.
Team Member
Kentucky Fried Chicken (KFC)
Upper Coomera, Australia
10.2021 - Current
- Coordinated workflow with other team members for maximum productivity
- Operated equipment safely for optimum output
- Cleaned around the store, removed trash and baled cardboard to assist with housekeeping requirements
- Restocked supplies at work stations to help team members meet demands
- Prioritized and completed assigned tasks under minimal supervision and to desired standard
- Consistently met productivity targets on individual and team basis
- Processed cash register transactions on POS and provided correct change
Education
High School Diploma -
Pimpama State Secondary College
Pimpama, QLD11-2024
Skills
- Verbal communication
- Understanding customer service and expectations
- Cooperative teamwork
- Responsible
- Trustworthy
- Problem solving
Timeline
Team Member
Spotlight
06.2023 - Current
Team Member
Kentucky Fried Chicken (KFC)
10.2021 - Current
High School Diploma -
Pimpama State Secondary College
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