SUGANDHA JAITLEY
Beveridge,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Quality Officer
Lactalis Australia
, Victoria
04.2024 - 10.2024
- Developed and implemented procedures to ensure quality standards are met.
- Monitored production processes to identify potential issues and took corrective action when necessary.
- Monitored daily QCP and CCP checks.
- Analyzed customer feedback and complaints to identify trends in product quality.
- Conducted internal audits and inspections of products, services, and processes for compliance with established guidelines.
- Conducted GMP audits and reviews.
- Gathered and evaluated data and inline heater trends to assess compliance.
- Performed root cause analysis on non-conforming products or services.
- Provided training on quality control principles, tools, techniques, and documentation requirements.
- Maintained records of all testing results for future reference purposes.
- Performed sensory inspections of finished products.
- Performed data entry and document scanning to assist with audits.
- Assisted external auditors with their inquiries during annual audits.
- Implemented best practices for pest control within the facility.
Quality Assurance
Bega (Dairy & Drinks)
Melbourne, Australia
08.2022 - 08.2023
- Performed thorough inspections of incoming goods and outgoing products
- Evaluated samples against standards by completing sensory, visual packaging and labelling inspections, and other established tests
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards
- Produced thorough Customer Complaint reports detail findings and proposed recommendations regarding QC issues
- Inspected finished products for overall quality and adherence to composition specifications
- Performed sample submission activities for timely results
- Performed microbiology testing for proficiency samples
- Understanding of HACCP, HALAL, KOSHER and GMP standards
- Maintain retention sample area for product testing
- Experience in sorting and dispatching samples to external and internal laboratories
- Calibrated and maintained laboratory equipment
- Worked and Trained employees in proper equipment use and product testing procedures from other teams around the plant
Pathology Collection/Patient Services
Melbourne Pathology
Collingwood, Australia
09.2012 - 09.2022
- Collected specimens from patients in a professional manner according to established protocols, including blood, swabs, and urine
- Verified patient information prior to specimen collection
- Maintained accurate records of patient information and specimen collection details
- Performed centrifugation and specimen aliquoting for sample preparation
- Entered patient information and test orders into computer systems accurately
- Performed ECGs on patients of all ages in accordance with department protocols
- Adhered to safety guidelines when handling hazardous materials and biohazardous waste
- Collaborated with nursing staff to facilitate efficient specimen collection processes
- Cleaned and calibrated laboratory equipment
- Operated centrifuges, pipettes, microscopes, autoclaves, computers, printers, and other equipment used in the laboratory
- Ensured proper storage conditions for collected specimens prior to transfer to the laboratory
Education
Bachelor of Food And Nutrition - Food and Nutrition
La Trobe University
Melbourne, VIC12-2024
Diploma - Food And Nutrition
La Trobe
Victoria08-2023
Pathology Certificate - Pathology
NMIT Tafe
Melbourne, VIC02.2012
Skills
- Problem-Solving
- Strong Verbal and Written Communication skills
- Attention to detail
- Enthusiastic and positive approach
- Safety Monitoring
- Great Team Player
- Excellent Computer Skills
- Time Management
- Customer Engagement
References
References available upon request.
Timeline
Quality Officer
Lactalis Australia
04.2024 - 10.2024
Quality Assurance
Bega (Dairy & Drinks)
08.2022 - 08.2023
Pathology Collection/Patient Services
Melbourne Pathology
09.2012 - 09.2022
Bachelor of Food And Nutrition - Food and Nutrition
La Trobe University
Diploma - Food And Nutrition
La Trobe
Pathology Certificate - Pathology
NMIT Tafe
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