Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
SUGANOB JEMUEL B.

SUGANOB JEMUEL B.

Medina,Australia

Summary

Dynamic professional with extensive experience in customer service and food preparation, notably at BBQ HEAVEN. Proven ability to enhance dining experiences through efficient service and teamwork. Skilled in food safety and troubleshooting, consistently maintaining high standards and a positive atmosphere for both customers and colleagues.

Overview

8
8
years of professional experience

Work History

All Rounder

BBQ HEAVEN
Mandurah, Australia
04.2024 - 02.2025
  • Company Overview: MJERAHPTYLTD
  • Duties include greeting and seating customers, taking and serving orders, handling payments, and ensuring a positive dining experience
  • They may also assist in the kitchen with basic food prep, dishwashing, and maintaining cleanliness
  • MJERAHPTYLTD

Waiting Staff

SILK ROAD INTERNATIONAL
Jeddah, Saudi Arabia
01.2021 - 01.2023
  • Company Overview: Laza Uzbek Cuisine
  • Acknowledge and greet customers politely and assist them to their tables
  • Identify customers' needs and requirements
  • Responsible for serving food and beverages to the customers
  • Deliver seamless customer service to every customer
  • Assist the supervisor with any other tasks that will be required to be completed before the end of the shift
  • Laza Uzbek Cuisine

Supervisor

RONSTONE ENTERPRISES
, Philippines
10.2019 - 01.2021
  • Company Overview: Sub-Contractor Industrial
  • Supervise the team to ensure that everything is done accordingly
  • Lead the team and ensure that good productivity is maintained consistently
  • Liaise with the other supervisors and work as a team
  • Coordinate with the manager and assist him in reaching the target
  • Assist the manager with any other functions that may be required on the day
  • Sub-Contractor Industrial

TEAM MEMBER

RIONA'S FOOD CORPORATION
, Philippines
03.2018 - 08.2018
  • Ensure work as a team together with the other colleagues
  • Ensure compliance with the policies and adherence to the Standard Operating Procedures (SOP)
  • Identify customers' needs and serve them accordingly
  • Cash handling
  • Performed other duties as assigned by the supervisor or manager of the day

TEAM MEMBER

JOLLIBEE FOOD CORPORATION
, Philippines
08.2017 - 02.2018
  • Ensure to adhere to the system and standards of the store
  • Maintain cleanliness and organized workstation
  • Serve customers and attend to their needs and requirements
  • Cash handling and reporting
  • Assist the supervisor with any other functions that may be required on the day

Education

Diploma of Kitchen Management - Kitchen Management Certificate lV

ILLOURA COLLEGE
Cannington, Perth, Western Australia
03.2025

Provide Responsible Service of Alcohol (SITHFAB021) -

Clear to Work PTY LTD
06.2024

Certificate of Introduction of Food Safety -

Clear to Work PTY LTD
02.2024

Cookery NC II - National Certificate

TESDA VOCATIONAL Center
Caloocan City, Philippines
01.2019

Computer System Technician -

ACCESS COMPUTER TECHNICAL COLLEGE
Caloocan City, Philippines
05.2016

Skills

  • Efficient customer service
  • Food preparations
  • Computer hardware troubleshooting
  • Photography
  • Efficiency Cleaning
  • Food preparations and table setup
  • Time management
  • Multitasking Abilities
  • Friendly, positive attitude
  • Troubleshooting
  • Teamwork and collaboration
  • Food safety

References

  • John Brian S. Luzano, Restaurant Manager, Riona's Food Corporation/Mang Inasal, Caloocan City, Philippines, +6397779481521
  • Osama Kokandy, Chief Executive Officer, Silkroad International/Laza Uzbek Cuisine, Al Mohammadiyya District, Jeddah, Kingdom of Saudi Arabia, +966555587911
  • Leonard C. Alto, Chef/Owner, ALT Reschowrant Filipino Resto, Shop 15, Victoria Park, Perth, Western Australia, 0411190268, leonard.alto@yahoo.com

Languages

Arabic
Limited

Timeline

All Rounder

BBQ HEAVEN
04.2024 - 02.2025

Waiting Staff

SILK ROAD INTERNATIONAL
01.2021 - 01.2023

Supervisor

RONSTONE ENTERPRISES
10.2019 - 01.2021

TEAM MEMBER

RIONA'S FOOD CORPORATION
03.2018 - 08.2018

TEAM MEMBER

JOLLIBEE FOOD CORPORATION
08.2017 - 02.2018

Diploma of Kitchen Management - Kitchen Management Certificate lV

ILLOURA COLLEGE

Provide Responsible Service of Alcohol (SITHFAB021) -

Clear to Work PTY LTD

Certificate of Introduction of Food Safety -

Clear to Work PTY LTD

Cookery NC II - National Certificate

TESDA VOCATIONAL Center

Computer System Technician -

ACCESS COMPUTER TECHNICAL COLLEGE

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