Suganya Gangajatesan
Chennai,India
Summary
Team-driven Project Manager knowledgeable in Agile, task prioritization, Risk management and workflow optimization. Highly self motivated and people oriented with over 16 years of expertise in Software industry. Curious in public speaking, presentation, process improvement and conflict resolving. Collaborative individual remains poised in all types of situations. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Passionate author of the book 'Career Transition to Scrum Master - Practical Insights'
Overview
17
17
years of professional experience
Work History
Engineering Agile Project Manager
Comcast
Chennai, India
05.2021 - Current
- Organized workflows and conducted daily stand-up meetings with engineering teams.
- Facilitated sprint planning, reviews, retrospectives and demos to ensure timely delivery of projects.
- Maintained project backlogs by prioritizing user stories, tasks and defects.
- Developed and implemented Agile project plans, tracked progress and reported results to stakeholders.
- Ensured adherence to Agile principles throughout the software development life cycle.
- Coached engineering teams in Agile methodology while encouraging collaboration among team members.
- Performed risk management activities to anticipate potential roadblocks or delays in the project timeline.
- Resolved conflicts between team members while maintaining a positive working environment.
- Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Scrum Master Coach
Cognizant
Chennai, India
09.2018 - 04.2021
- Facilitated sprint planning, daily stand-up meetings, retrospectives and reviews for Scrum teams.
- Provided coaching to Product Owners on backlog grooming techniques, story writing and acceptance criteria definition.
- Mentored Scrum Masters in the application of Agile principles and practices.
- Identified impediments blocking progress or causing delays in delivery timelines and worked with teams to remove them quickly.
- Led workshops on Agile and Scrum methodology for new projects or initiatives within the organization.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
- Assessed team metrics and worked to drive improvements and innovate new approaches.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
Operations Manager
Cognizant
Chennai, India
01.2017 - 08.2018
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Provided technical expertise in the design and implementation of automated systems used in the operations department.
- Built strong operational teams to meet process and production demands.
- Oversaw financial management, budget management, accounting and payroll activities.
- Measured and reviewed performance via KPIs and metrics.
Quality Assurance Manager
Cognizant
Chennai, India
09.2007 - 12.2016
- Analyzed data from quality control testing to identify areas of improvement.
- Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
- Established key performance indicators for evaluating the effectiveness of the company's quality management system.
- Documented all findings from investigations into non-conformances in order to track progress towards resolution.
- Participated in meetings with customers regarding product specifications or other quality-related topics.
- Established product specifications and quality assurance practices.
- Identified needed resources and aligned with project milestones, deliverables and prioritization for viable production planning.
Education
Master of Science - MCA
Madras University
Chennai06-2007
Skills
- Value stream mapping
- Team Building and Motivation
- Process improvement initiatives
- Cross-functional team leadership
- Agile Best Practices
- Sprint Planning
- Resource Allocation
- Software Development Lifecycle
- Conflict resolution abilities
- Project Management
- Presentation Skills
- Risk Identification
- Software process management
- Public Speaking
- Backlog management
- Customer interaction
- Requirements Gathering
- Stakeholder Management
- Leading scrum meetings
Accomplishments
- Authored a book 'Career Transition to Scrum Master - Practical Insights'
Timeline
Engineering Agile Project Manager
Comcast
05.2021 - Current
Scrum Master Coach
Cognizant
09.2018 - 04.2021
Operations Manager
Cognizant
01.2017 - 08.2018
Quality Assurance Manager
Cognizant
09.2007 - 12.2016
Master of Science - MCA
Madras University
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