Suganya Senthamarai Kannan
Sydney,NSW
Summary
Experienced ERP Lead/Product Owner /Architect/Delivery Lead with 15 + years of demonstrable experience in Pharma, FMCG, telecom and Technology industries, having worked in India, France, Singapore, and Australia. Hands on experience in the areas of consultation, implementation, upgrade, migration, rollout, post go – live support and support of ERP on Sales and distribution, Manufacturing, Inventory, Procurement, Manufacturing accounting, HCM and warehouse modules Ability to support, upgrade, implement with various third parties and reporting tools like Optio, Transform, BI Publisher, Microsoft BI, MuleSoft, MQ, ODI, SOA , JDE Orchestration, ODI, OCI, BICC, MFT,RestAPI’s Supporting Oracle ERP in cloud and upgrading to cloud from Ebiz Experience working in modern Agile teams Performing Gap Analysis and related studies, imparting training to employees of the organization, identifying the requirements of the users and operations review. Analysing problem technically and providing innovative solution. Ability to work both independently and as an effective team member within a complex and fast paced environment Experience leading and implementing change strategies and managing team members Significant leadership experience with excellent communication skills .Experienced in working independently and as part of complex and fast-paced teams. Strategic mindset with hands on approach to problem solving and innovation Demonstrated ability to manage Complex Stakeholder and competing priorities
Results-driven ERP Technical Manager with expertise in JDEdwards, Oracle Cloud, and Inventory Management. Proven track record in driving transformation and implementing complex ERP solutions to optimize business operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
ERP Technical Manager
TPG Telecom
, Australia
08.2023 - Current
- Technical Delivery Lead for ERP Cloud Transformation for TPG, the program modernizes HR, Finance, Procurement and Logistic functionalities from Oracle on-prem eBiz to Oracle ERP Cloud.
- The transformation program includes implementing new capabilities, functionalities, data migration, Disaster Recovery environment and change management for Business, IT Operation and Customer Care departments.
- Migrating HCM from Oracle Ebiz to oracle Cloud
- Upgrading Gen2 to Gen3 for 280+ Integrations
- Implementation of new tools on OCI such as ODI, functions, object storage
- Streamline business workflows on the latest Cloud technology work with external stakeholders on RFP for SI Vendor Selection
- Introduction of process improvements for ERP Team delivery and team management.
- Managing team members and coordinating with various team members for integration of ERP with other systems
- Collaborate with cross functional stakeholders to align ERP Solution with business needs for business operation optimization
- Facilitating Program/Project Steering Committee meeting for program/project status report, risk and issue discussion and obtaining decision from Steering Committee which included C-Level executive.
- Implementing AI capabilities for ERP via available oracle AI services
ERP Architect/ Functional Lead
Blackmores
, Australia/Singapore
06.2016 - 07.2023
- Led full-cycle implementation of JD Edwards 9.2 for a newly established sister company, including Order-to-Cash (O2C), intercompany processes, and inventory management across multiple regions.
- Green Field Implemention of Oracle cloud that includes Order Management, Planning, Oracle PLM, Inventory, Finance, HCM and Integrating with JDE E1 supply chain modules and enabling EDI with customers and partners.
- Facilitated design and discovery workshops with cross-functional stakeholders in a TGA-regulated environment, capturing business requirements and translating them into functional specifications.
- Directed the implementation of a new distribution Centre (DC), integrating real-time warehouse operations via MuleSoft and Schaefer WMS, and enabling cross-dock grocery deliveries through EDI, SSCC labelling, ASN, and e-invoicing using SPS Commerce.
- Introduced Quality Management (QM) processes within the JDE Global Manufacturing (GM) module to enhance compliance and product integrity.
- Replaced legacy customizations in JDE 9.1 by leveraging standard features in JDE 9.2, supporting the migration to cloud-based ERP.
- Designed and implemented end-to-end integration between JDE and Export Management System (Impex) to streamline international trade operations.
- Delivered a gift card solution integrated with the corporate website and JDE E1, enhancing customer engagement and revenue channels.
- Rolled out toll manufacturing automation for international operations, enabling seamless collaboration between Blackmores Australia and overseas partners.
- Led strategic sourcing and item management initiatives, enabling procurement from multiple suppliers and improving supply chain resilience.
- Managed inventory integration across major Asian markets, ensuring real-time visibility and control.
- Enhanced error-handling processes for real-time integrations, improving system reliability and user experience.
- Directed the removal of legacy systems, replacing them with orchestrated JDE modules using the latest tools and technologies.
- Led Agile teams using Scrum and Kanban, guiding test analysts and JDE functional consultants through sprint planning, backlog grooming, and release cycles.
- Coordinated data conversion, test management, and change control activities to ensure smooth go-lives and minimal disruption.
- Acted as liaison between business units, IT, and third-party vendors, ensuring alignment on scope, timelines, and deliverables.
- Supported continuous improvement initiatives and future release planning, contributing to long-term ERP strategy and operational excellence.
JDE Functional Onshore Lead
Capgemini Pty Ltd
Sydney, Australia
05.2015 - 05.2016
- Acted as the onshore contact and liaison between the project stakeholders, including business users and offshore development team, for a successful JD Edwards (JDE) implementation project.
- Collaborated with offshore development team to review and validate technical specifications, and provided guidance and support throughout the development phase.
- Participated in design sessions and provided expertise on JDE configurations, customizations, and integrations, based on business requirements and best practices.
- Created and updated functional specifications, technical specifications, and other documentation to ensure clear communication and understanding among onshore and offshore team members.
- Conducted testing activities, including coordination with offshore team, to validate the functionality and performance of JDE modules and applications.
- Identified and resolved issues and defects in JDE system, configurations, or customizations, in collaboration with offshore development team, ensuring timely resolution.
- Collaborated with cross-functional teams, including functional leads, offshore development team, and project managers, to ensure successful JDE implementation and project completion.
- Followed project management methodologies, such as Agile or Waterfall, to ensure adherence to project timelines, deliverables, and quality standards.
- Participated in project meetings, status updates, and progress reporting to project stakeholders and management, providing updates on offshore team progress and addressing any concerns or issues.
Team Leader
Wipro Technologies
France
06.2014 - 04.2015
- Overseeing a team of 7 members providing guidance, coaching, and support to ensure team success. Setting team goals, assigning tasks, and monitoring progress to achieve targets.
- Demonstrating strong leadership skills by setting a positive example, motivating and inspiring team members, and fostering a collaborative and inclusive team culture.
- Resolving conflicts, addressing challenges, and providing constructive feedback to drive performance improvement.
- Planning, organizing, and coordinating team projects or initiatives, setting deadlines, assigning resources, and monitoring progress.
- Ensuring projects are completed on time and within budget while maintaining quality standards.
- Establishing effective communication channels within the team and with other stakeholders. Clearly communicating expectations, goals, and feedback to team members.
- Conducting regular performance evaluations, providing feedback on strengths and areas for improvement, and setting performance goals.
- Recognizing and rewarding team members for their achievements to boost morale and motivation.
- Collaborating with cross-functional teams, departments, or external partners to achieve common goals.
- Identifying and addressing team challenges, resolving conflicts, and finding solutions to obstacles that may impede team performance.
- Identifying training needs of team members, developing and delivering training programs to enhance their skills and knowledge.
- Reporting and Documentation: Maintaining accurate records, documenting team activities, and preparing reports on team performance, progress, and achievements.
Consultant
Wipro Technologies
India
01.2010 - 05.2014
- Development of functional specification - detailing data flows, integration rules, matching logic and processes that meet stakeholder expectations.
- Document and design of Data migration processes and procedures.
- Analysis and creating of data integration rules for the aggregation of multiple sources.
- Work with business stakeholders and software team to translate Optio and E1 requirements.
- Process development and Management – Acted as the Scrum Master for developments.
- D&L Consultant responsible for supporting business activities in JD Edwards One World along with working on technical Enhancements for continuous improvement of quality of service and value addition.
- Responsible for reengineering and redefining Distribution & Logistics (D&L) module in JD Edwards to increase efficiency, reduce cost and improve customer satisfaction and providing constant support.
- GAP analysis and documentation of the requirements.
- Direct interaction with the key client-side IT heads for the understanding of the requirement and discussing the feasibility of the solution.
- Prepare System Maintenance Technical Document during the Transition process and verify the contents by receiving sign-off from client.
- Preparing Functional design specifications for the Technical Development.
- Attending weekly conference call with onsite Client manager for issue and resolution discussion.
- Assisted Business during various testing phases like SIT & UAT.
- Feasibility studies aligned with the client’s strategic road map to minimize the number of customized applications.
- Provided support, knowledge and developed solutions in the set up and data migration from optio servers to transform servers.
Education
Bachelor - Computer Science
Bharathiyar University
Masters - Software Engineering
BITS Pilani
Skills
- JDEdwards
- Sales and Distribution
- Inventory Warehouse Management
- Planning and Manufacturing
- Purchasing
- Quality Management
- GL
- EDI
- Orchestration
- APIs
- Oracle Fusion Saas/Paas
- PLM
- EPM
- Order Management
- HCM
- OIC
- OCI
- Rest APIs
- Functions
- ODI
- Object Storage
- Oracle AI
- MS SQL Server
- MS Access
- Oracle
- PowerBI
- Mulesoft
- SOA
- Optio
- Transform
- BIPublisher
- MQ
- MFT
- Microsoft Windows
- Linux
- Networking Basics
- TCP/IP
- Routing
- Protocols
- Firewalls
- Confluence
- JIRA
- Excel
- Microsoft planner
- Teams
- Miro
- Trello
- Smart Sheets
- ASANA
- Scrum
- Kanban
- Agile
- Waterfall
- Project Schedules
- Risk
- Actions
- Issues
- Decision
- Budgets
- Resource
- Other Project Documents
Websites
Certification
- PMP Principles of Management
- Certificate in Personnel Management
- Certificate in Prince2 and Prince2 Agile
- Oracle AI Agent Studio
- AI Foundation for OCI
References
Available on request
Awards
- Blackmores – Integrity award
- Blackmores- Multi tasker award in IT department
- Wipro Technologies – Best Rookie
- Wipro Technologies – Consistent Performer
- Capgemini – Integrity Award
- TPG – Super Star
Technical Proficiencies - Technologies
Sales and Distribution, Inventory Warehouse Management, Planning and Manufacturing, Purchasing, Quality Management and GL, EDI, Orchestration, API’s, PLM, EPM, Inventory, Order Management, Purchasing, HCM, OIC, OCI, Rest API’s, Functions, ODI, Object Storage, Oracle AI, MS SQL Server, MS Access, Oracle, PowerBI, Mulesoft, SOA, Optio, Transform, BIPublisher, MQ, MFT, Microsoft Windows and Linux, Networking Basics (TCP/IP, Routing, Protocols, Firewalls), Confluence, JIRA, Excel, JIRA, Confluence, Microsoft planner, Teams, Miro, Trello, Smart Sheets, ASANA, Scrum, Kanban, Agile, waterfall, Project Schedules, Risk, Actions, Issues, decision, budgets, Resource, Other Project Documents
Timeline
ERP Technical Manager
TPG Telecom
08.2023 - Current
ERP Architect/ Functional Lead
Blackmores
06.2016 - 07.2023
JDE Functional Onshore Lead
Capgemini Pty Ltd
05.2015 - 05.2016
Team Leader
Wipro Technologies
06.2014 - 04.2015
Consultant
Wipro Technologies
01.2010 - 05.2014
Bachelor - Computer Science
Bharathiyar University
Masters - Software Engineering
BITS Pilani