SUHAIL AHMED

• Handling and managing daily warehousing and supply chain solutions for MNC & FMCG clients
• Advanced order planning from Manufacturing to deliveries, cargo booking, routing, tracking, Customs documentation, goods receiving and stock data updating, RFID / bar coding, AGV's and MHE's management, sales order despatch, distribution, SKU’s receiving and issuing, SAP, WMS, Oracle /Java based ERP, warehouse stock and inventory control, bay checks, stock tally, variance reporting, management of rejected, missing and lost pallets/SKU’s with procedure implementation, client reporting and escalation with periodic slow moving stock reporting.

• Handling Western Region with a staff of 500 + employees and responsible for P & L
• Handled total logistics solutions including freight forwarding, imports, exports, warehousing, supply chain, distribution, customs clearance, household goods, charter & transportation
• Liaison with stevedoring companies, shipping lines, airlines, ground handling agents.

Continuous Improvement: Monitored daily operations through process flows and in-house programs, identifying areas for improvement. Implemented strategies to reduce time and enhance cost-effectiveness, contributing to ongoing operational enhancements.

Quality Assurance: Collaborated with the Quality Control team to ensure compliance with Key Performance Indicators (KPIs) outlined in standard operating procedures and policies. Maintained a focus on continuous improvement and adherence to industry standards.

Safety and Compliance: Ensured strict adherence to company policies, including safety, health, and environmental regulations. Maintained a commitment to maintaining a safe working environment for all team members.

Customer Satisfaction: Proactively addressed customer complaints related to logistics and supply chain services, ensuring immediate resolution through disciplinary actions when necessary. Prioritized customer satisfaction as a key driver of operational success.

Training and Development: Conducted regular coaching sessions for team members, focusing on company policies, work standards, and targets. Played a crucial role in the professional development of the team.

Team Leadership: Managed and mentored a large team, fostering a collaborative and efficient working environment. Successfully coordinated efforts across diverse departments, ensuring seamless operations and optimal resource allocation.

Operational Excellence: Oversaw the planning and execution of operations with a focus on well-defined scopes of work. Implemented and monitored pre-qualifications, bidding processes, Service Level Agreements (SLA), Standard Operating Procedures (SOP), and Scope of Work (SOW) to ensure transparency and adherence to guidelines.

Supply Chain Optimization: Identified and implemented cost-effective supply chain solutions, streamlining stock ordering processes and maintaining communication with suppliers from origin to destination. Contributed to a seamless supply chain process that enhanced efficiency.

Resource Management: Ensured optimal resource availability and allocation, including manpower, infrastructure, vehicles, and drivers. Effectively managed workloads and maintained sufficient resources to support day-to-day logistics operations.

• Trained, mentored and motivated employees to maximize team productivity.
• Identified areas for improvement and implemented new processes to enhance overall company quality and performance.

• Cargo Supervisor for Saudia airlines operations in Chennai airport
• Handled inbound and outbound cargo in co-ordination with airport ground handling agents
• AWB, flight bookings, connections, ULD loading, manifest entries.

• Stock management of all LG Electronics and home appliances with warehouse of nearly 24,000 Sq
• Mtrs, 12,000 SKU’s and having highly sophisticated Warehouse management system including AGV’s and MHE’s
• Key Achievement being successfully managing centralised stock and inventory resulting in a cost reduction of up to $1M p.a
• I had successfully conducted stock audits, ensured 98% compliance and delivered 98.5% DIFOT with positive customer engagement
• Successfully implemented cost reduction strategies of up to 5% each year
• I had lead a team to successfully proceed with acquisition and integration of some major transport companies, aligning all operational synergies, and delivering hurdle free returns on investment post integration of 15 - 20%.

• Managed FCL/LCL bookings, consolidated cargo, manifestation, BL, Sailing schedule and tracking of shipments with full involvement in operations, sales, services and client relation