Suhaila Nisha
Nausori
Summary
Courteous, loyal and housekeeping cleaner skilled in housekeeping services with strong dedication to meeting expectations. Excellent knowledge of cleaning practices and procedures. Communicates effectively and cordially with customers, colleagues and management.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
Rydges Hotel
07.2025 - 09.2025
- Maintained cleanliness and organization of guest rooms, adhering to hotel standards.
- Prepared and restocked housekeeping carts with necessary supplies, ensuring efficiency during service.
- Inspected rooms for maintenance issues, reporting concerns to management for prompt resolution.
- Assisted in training new staff on cleaning protocols and safety procedures, fostering team collaboration.
- Coordinated with front desk staff to prioritize room readiness based on guest arrivals and requests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
Public Area Cleaner
Yes Hospitality Group
09.2023 - 07.2025
- Monitored building security by locking doors after operating hours.
- Disinfected restroom fixtures including toilets, urinals, and sinks.
- Reported any necessary repairs or safety hazards to maintenance department promptly.
- Assisted in setting up, arranging, and removing decorations for special events.
- Removed stains from various surfaces using appropriate cleaning solvents.
- Followed all health and safety regulations to minimize risk of accidents.
- Maintained cleanliness of floors by sweeping, mopping, and polishing.
- Emptied trash bins and replaced liners in a timely manner.
- Replenished bathroom supplies such as soap, toilet paper, and paper towels.
- Operated industrial vacuum cleaners to remove dirt, dust, and debris from carpets.
- Serviced facility bathrooms following schedule to clean, remove trash and restock supplies.
- Completed preventive maintenance and documented work performed.
- Kept floors clean with regular sweeping, mopping, and vacuuming.
Housekeeping Room Attendant
Yes Hospitality Group
09.2023 - 07.2025
- Cleaned rooms on assigned list within scheduled shift, adhering to turnaround timeframes by room type.
- Handled cleaning of office spaces, hallways and lobby.
- Coordinated logistics and delivery of room turnover, nightly turndown and minibar restocking services.
- Created billing notes in reservations for consistent communication across departments and optimal service levels.
- Addressed client cleaning requests and provided prompt solutions.
- Maintained safety standards by wearing gloves and protective clothing.
- Swept, mopped and vacuumed common areas and wiped down surfaces.
- Sanitized kitchen surfaces, washed dishes and organized cookware.
- Prepared rooms and common areas for events by moving chairs, tables, and furniture.
- Evaluated rooms to identify supply needs and coordinate team workflow.
- Completed surface sanitization, deep cleaning and window washing.
- Cleaned and dusted rugs, upholstery and draperies.
Education
Caregiver - Aged Care - Age Care
Service Pro International Tourism And Hospitality
NasinuCertificate - Child Minding
Service Pro International Tourism And Hospitality
Nasinu01-2023
High School Diploma - undefined
Suva Muslim College
Nabua12.2022
Skills
- Equipment disinfection
- Written communication
- Carpet cleaning
- Lift cleaning
- Analytical thinking
- Attention to detail
- Verbal and written communication
- Adaptability and flexibility
- Preventative maintenance
- Guest services
- Storage area management
- Washing windows
- Knowledge of chemicals
Timeline
Housekeeping Room Attendant
Rydges Hotel
07.2025 - 09.2025
Public Area Cleaner
Yes Hospitality Group
09.2023 - 07.2025
Housekeeping Room Attendant
Yes Hospitality Group
09.2023 - 07.2025
High School Diploma - undefined
Suva Muslim College
Caregiver - Aged Care - Age Care
Service Pro International Tourism And Hospitality
Certificate - Child Minding
Service Pro International Tourism And Hospitality
HOBBIES
Painting, Swimming, Reading, Visiting New Places