Suhana Pathak
Gold Coast,QLD
Summary
Dynamic professional with a proven track record in customer service and problem-solving, demonstrated during my time at KFC. Excelled in fast-paced environments, enhancing customer satisfaction through effective communication and empathy. Skilled in teamwork and collaboration, I bring a friendly, positive attitude to every challenge.
Overview
3
3
years of professional experience
Work History
Waitresses
08.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
cUSTOMER SERVICE AT kfC
01.2021 - 01.2024
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Volunteer
03.2022 - 05.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Clinical Laboratory Science
Griffith University
Gold Coast, QLD04.2028
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Waitresses
08.2023 - 02.2024
Volunteer
03.2022 - 05.2022
cUSTOMER SERVICE AT kfC
01.2021 - 01.2024
Bachelor of Science - Clinical Laboratory Science
Griffith University
Similar Profiles
Adrián Pópulo QuirogaAdrián Pópulo Quiroga
Canguro at NACanguro at NA
Savanna FosterSavanna Foster
Personal Babysitter at NAPersonal Babysitter at NA
Elizabeth Paige SessomsElizabeth Paige Sessoms
Stay-at-Home Parent at NAStay-at-Home Parent at NA
Apaar SinghApaar Singh
Restaurant – Waitress & Kitchen Team Member at NARestaurant – Waitress & Kitchen Team Member at NA
Isabel Anna VoukelatosIsabel Anna Voukelatos
Retail Associate at Zara InditexRetail Associate at Zara Inditex