Dynamic administrative professional with a proven track record at Smile Dental Clinic, excelling in customer service and data management. Adept at enhancing operational efficiency through effective project management and regulatory compliance. Recognized for fostering collaboration and achieving cost savings by negotiating favorable vendor contracts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Smile Dental Clinic
Brisbane, Queensland
01.2025 - 03.2025
Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Transcribed tapes and notes from meetings into prescribed formats.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Investigated and analyzed client complaints to identify and resolve issues.
Administrative Assistant
Rabdiya Hospital
Ahmedabad, Gujarat, India
02.2023 - 03.2024
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Processed invoices for payment using accounting software applications.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.