Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Suhani Sharma

Brisbane,QLD

Summary

Dynamic and adaptable professional with a proven track record in enhancing student academic achievement as a Student Tutor and excelling in customer service roles at Coles Supermarket and several cafes in Brisbane. Expert in employing visual aids and creative thinking for concept clarification, alongside strong collaboration and conflict resolution skills. Achieved significant improvements in student grades and customer satisfaction.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Tutor

N/A
06.2022 - Current
  • Applied different teaching techniques to improve student grades, build test skills and foster classroom confidence.
  • Streamlined complex concepts by relating them to familiar situations, making challenging material more accessible for students.
  • Provided academic assistance to students with subject-specific problems and questions to improve student academic achievement.
  • Prepared students for standardized tests by focusing on test-taking strategies and time management skills.
  • Enabled higher grades and improved understanding through the use of visual aids, real-world examples, and hands-on activities during tutoring sessions.
  • Conducted in-person, online and instant tutor appointment options to accommodate student schedule.
  • Adapted teaching methodologies to accommodate diverse learning styles and abilities.
  • Commuted to public library or student-enrolled learning facility to meet with students.
  • Served as a positive role model for students both academically and personally, inspiring continued dedication to their education.

Customer Service Cashier

Coles Supermarket
02.2023 - 02.2024
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Answered product questions using knowledge of sales and store promotions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Customer Service Member

Sunny S
02.2022 - 12.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Customer Service Member

Cindy Pei
02.2020 - 12.2021
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Education

International Baccalaureate Diploma -

Queensland Academy of Creative Industries
Kelvin Grove, QLD
11-2024

High School Diploma -

Indooroopilly State High School
Indooroopilly, QLD
12-2021

Skills

  • Study strategies
  • Concept clarification
  • Visual aids utilization
  • Effective questioning techniques
  • Real-world application
  • Individualized support
  • Writing assistance
  • Collaboration
  • Creative thinking
  • Adaptable nature
  • Conflict resolution

Accomplishments

  • Completed up to 10+ tutoring appointments each week.
  • Increased student's grade average by at least 95%.
  • Helped students boost their marks to an average A grade.
  • Won consistent referrals and high marks for quality of instruction.
  • Collaborated with team of several peers in the development of a fundraising project for 'Reach Out Australia'.

Certification

. Certificate II/III in Lab Skills

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Elementary

Timeline

Customer Service Cashier

Coles Supermarket
02.2023 - 02.2024

Student Tutor

N/A
06.2022 - Current

Customer Service Member

Sunny S
02.2022 - 12.2022

Customer Service Member

Cindy Pei
02.2020 - 12.2021

International Baccalaureate Diploma -

Queensland Academy of Creative Industries

High School Diploma -

Indooroopilly State High School

Similar Profiles

CREATE PROFILE
Suhani Sharma