Dedicated housekeeping professional with extensive experience at Lotte Hotel, excelling in maintaining pristine guest environments. Proven expertise in laundry management and deep cleaning, complemented by strong teamwork and communication skills. Recognized for enhancing guest satisfaction through efficient service and meticulous attention to detail, ensuring all areas meet high cleanliness standards.
• Cleaned and sanitized guest rooms, bathrooms, and public areas following hotel standards.
• Replaced linens, restocked toiletries, and ensured all rooms were properly serviced.
• Assisted with laundry operations, including washing, folding, and distributing linens.
• Responded to guest requests and worked closely with front desk staff to ensure smooth service.
• Maintained cleanliness in public spaces, including lobbies, hallways, and dining areas.
• Assisted in setting up rooms for special events and ensuring common areas remained guest-ready.
• Handled waste disposal and restocking of cleaning supplies across multiple hotel departments.
• Provided general support to housekeeping and catering teams during peak hours.
• Performed deep cleaning services in offices, restaurants, and residential buildings.
• Used commercial cleaning equipment and safe chemical handling procedures.
• Managed waste disposal, sanitized high-traffic areas, and ensured compliance with hygiene regulations.
• Worked efficiently in a team to complete large-scale cleaning tasks within deadlines.
Housekeeping & Accommodation Services – Experienced in cleaning and preparing guest rooms, common areas, and staff accommodations
Hotel Service Support – Familiar with front-of-house assistance, guest requests, and inventory management
Commercial & Residential Cleaning – Skilled in deep cleaning, waste disposal, and maintaining sanitary conditions in various settings
Laundry & Linen Management – Expertise in washing, drying, folding, and restocking linens
Time Management & Efficiency – Works quickly without compromising quality and safety standards
Teamwork & Communication – Works well in diverse teams and ensures smooth coordination with other staff