Sui Iang Tha Nguai
Manager At Blessing’s Fresh Sushi
58 Lakeland’s Dr Dapto,NSW
Summary
Responsible kitchen hand - manager offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Manager
Blessing’s Fresh Sushi
Wollongong
10.2021 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
Moon’s Sushi
Albion Park Rail, NSW
01.2016 - 10.2019
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Kitchen Hand
Bull & Bear
Wollongong, NSW
01.2014 - 03.2015
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
English Course - English Language
TAFE
Wollongong Skills
Workforce Management
Timeline
Manager
Blessing’s Fresh Sushi
10.2021 - Current
Manager
Moon’s Sushi
01.2016 - 10.2019
Kitchen Hand
Bull & Bear
01.2014 - 03.2015
English Course - English Language
TAFE
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