SUJAL CHANDWANI
Dandenong
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Product Inventory Management
Aldi Warehouse
09.2024 - 03.2025
- Worked in a large-scale warehouse/logistics environment, ensuring efficient product distribution.
- Assisted in order picking, packing, and dispatching goods accurately and on time.
- Operated warehouse equipment (e.g., pallet jacks, forklifts if applicable) safely.
- Followed strict safety and compliance protocols in a high-volume distribution center.
- Managed inventory checks and maintained organized stock storage.
- Worked in a fast-paced, team-driven setting to meet daily shipping and delivery targets.
- Developed strong time management, teamwork, and physical endurance skills.
Front of House
Hallam Hotel
06.2024 - 12.2024
- Worked in a fast-paced hospitality environment, ensuring high customer satisfaction.
- Handled front desk operations, including guest check-ins/check-outs and inquiries.
- Assisted in food and beverage service, including meal serving and bar operations.
- Maintained cleanliness and organization in dining and common areas.
- Resolved customer complaints promptly and professionally.
- Worked collaboratively with team members to ensure smooth daily operations.
- Gained strong multitasking and communication skills in a customer-facing role.
Floor Staff
81 Bistro and Taphouse
01.2024 - 04.2024
- Delivered exceptional customer service in a fast-paced restaurant, ensuring positive dining experiences
- Efficiently managed floor service, including order taking, delivery, and maintaining a clean environment
- Collaborated effectively with kitchen and front-of-house staff to ensure timely and accurate orders
- Increased sales through effective up-selling of menu items and specials
- Resolved customer concerns to ensure satisfaction
Cook and Team Member
Schnitz Cranbourne SC
01.2024 - 08.2024
- Interacted with diverse customers, handled inquiries, and resolved complaints professionally
- Collaborated with staff to ensure smooth operations and a positive work environment
- Prepared Schnitzel dishes, maintaining quality and hygiene standards
- Juggled tasks like taking orders, serving food, and cleaning during busy hours
- Operated POS systems and managed cash transactions accurately
- Gained in-depth menu knowledge to assist customers and make recommendations
- Maintained cleanliness in dining, kitchen, and restroom areas
- Quickly adjusted to changes like menu updates or unexpected rushes
Kitchen Crew Member
Hungry Jack's
08.2023 - 10.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Made food according to standard recipes with requested changes for customer satisfaction
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Learned other teammates' work tasks to train as backup
- Managed time to juggle multiple tasks simultaneously with ease
- Transported food items from storage areas to kitchen for prepping
- Labeled and stored all food items correctly and checked expiration dates routinely
- Monitored food temperatures and quality throughout shifts
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
Education
Bachelor of Information Technology And Systems - Information Technology
Victorian Institute of Technology
Melbourne, VIC06.2026
Skills
- Team Collaboration
- Document Management
- Educational Strategies
- Attention to Detail
- Recordkeeping and Confidentiality
- Physical Stamina
- Knowledge of Cleaning Products and Equipment
Hobbies and Interests
- Meeting new people
- Swimming
- Listening to music
- Helping out the community
Timeline
Product Inventory Management
Aldi Warehouse
09.2024 - 03.2025
Front of House
Hallam Hotel
06.2024 - 12.2024
Floor Staff
81 Bistro and Taphouse
01.2024 - 04.2024
Cook and Team Member
Schnitz Cranbourne SC
01.2024 - 08.2024
Kitchen Crew Member
Hungry Jack's
08.2023 - 10.2023
Bachelor of Information Technology And Systems - Information Technology
Victorian Institute of Technology
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