Sujan Balchaudi
Darling Height,Qld
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level help desk and IT support position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Themematic Info Senior Developer
- Developed reusable code libraries that streamlined development efforts and improved consistency in software architecture across multiple projects.
- Established clear communication channels between stakeholders, facilitating better decision-making throughout project lifecycles.
- Developed secure applications by enforcing strong encryption standards and implementing robust authorization mechanisms.
- Designed updates to existing software to meet changing customer demands.
Volunteer
Disability
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Promoted environmental awareness with educational workshops and hands-on activities.
Intern
Nepal Banijya Bank
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Served as a valued member of the bank''s internship program, consistently receiving positive feedback from supervisors and colleagues.
- Supported branch operations by accurately processing transactions, including deposits, withdrawals, wire transfers, and loan payments.
- Identified potential risks by conducting thorough research on loan applicants'' creditworthiness.
- Assisted in the development of marketing strategies to attract new clients and increase bank revenue.
Juniour Supervisor
Story Fresh
01.2019 - Current
- Learned teamwork and leadership; Gained the ability perform repetitive and routine tasks
- Streamlined administrative procedures for greater efficiency within the department while reducing workload for team members.
- Increased overall productivity with thorough employee training on equipment operation, safety protocols, and company policies.
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
Receptionist
Jacaranda Motel
03.2019 - 12.2019
- Developed interpersonal and customer service skills; Learned multi-tasking, prioritizing and conflict resolution.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Administered key cards to authorized guests after verifying required credentials.
- Resolved guest issues promptly, maintaining a high level of customer satisfaction and loyalty.
- Coordinated with maintenance staff to address any reported issues or repairs in a timely manner.
- Ensured compliance with motel policies by verifying identification documents while checking in guests.
- Processed payments accurately and securely for both cash and credit transactions during checkouts.
Education
Masters in Information Technology - Information Technology
University of Southern Queensland
Toowoomba, QLD12.2022
BBA - Banking and Finance, Marketing & Management Information Systems
Public Youth Campus
Kathmandu, Nepal06.2018
Skills
- CONTACT
- RELEVANT EXPERIENCE
- EDUCATION BACKGROUND
- Expert Problem Solving
- Advanced Algorithms
- Scalable System Design
- Deep understanding APIs
- Automation
- Documentation And Reporting
- Quality Assurance
- Project management experience
- Market understanding
- User Experience
Websites
Additional Information
Use your phone to scan the QR below to download my virtual business card, rikesh.shrestha@enviroag.net.au, 0449602567, Civil Designer at EnviroAg Australia, +9779840064342, President
Languages
English
Hindi
Nepali
References
- Shyam Adhikari, +61451612595
- Jacaranda Motel Manager, +61451524622
- Story fresh Night Shift Manager
Timeline
Receptionist
Jacaranda Motel
03.2019 - 12.2019
Juniour Supervisor
Story Fresh
01.2019 - Current
Themematic Info Senior Developer
Volunteer
Disability
Intern
Nepal Banijya Bank
Masters in Information Technology - Information Technology
University of Southern Queensland
BBA - Banking and Finance, Marketing & Management Information Systems
Public Youth Campus