SUJAN CHHETRI
ELERMORE VALE,NSW
Summary
Proven leader with a track record of enhancing revenue and customer satisfaction at Everest Co.Ltd. Skilled in operations management and conflict resolution, adept at implementing cost-saving strategies and digital marketing tactics. Excelled in roles from Company Director to Retail Sales Associate, demonstrating exceptional verbal communication and a focus on profitability and efficiency.
Currently having following certifications and check clearance:
1) HLTAID009- Provide cardiopulmonary resuscitation
2) HLTAID010- Provide basic emergency life support
3) HLTAID011- Provide First Aid
4) NDIS Worker Check Clearance
5) Working with Children Check Clearance
6) NDIS Worker Orientation Completion Certificate
7) New Worker NDIS Induction Module
8) Supporting Effective Communication Module
9) 'Quality, Safety and You'-NDIS Worker Orientation Module
10) Australian Full Driving Licence (With own Transport)
11) CHC33015 Certificate III in Individual Support (Ageing/Disability)
Overview
11
11
years of professional experience
1
1
Certification
Work History
Company Director
Everest Co.Ltd
03.2020 - 01.2024
- Increased revenue by identifying new business opportunities and implementing successful marketing campaigns.
- Implemented robust risk management strategies to mitigate potential threats, ensuring the long-term stability and success of the company.
- Executed digital marketing channel strategies and tactics for content creation, paid search, search engine optimization and social media to achieve client's goals.
- Maximized profitability through the implementation of cost-saving measures and budgetary controls.
- Boosted company efficiency by streamlining processes and implementing effective management strategies.
- Improved customer retention rates by implementing targeted customer service initiatives.
Restaurant Manager
Namaste Nepal Indian Nepali Restaurant
11.2012 - 02.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Retail Sales Associate
AEON Supermarket
03.2018 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
HIGH SCHOOL ( Year 12 ) - MANAGEMENT
UNIVERSAL COLLEGE
MAITIDEVI KATHMANDU NEPAL06.2010
Skills
- Operations Management
- Verbal and written communication
- Personal Care
- Independent Living Support
- Daily living Assistance
- Medication Organization
- Appointment Management
- Computer Skills
- Conflict Resolution
- Mobility Support
Certification
CHC33015 Certificate III in Individual Support (Ageing/Disability)
Languages
Japanese
Full Professional
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Company Director
Everest Co.Ltd
03.2020 - 01.2024
Retail Sales Associate
AEON Supermarket
03.2018 - 01.2020
Restaurant Manager
Namaste Nepal Indian Nepali Restaurant
11.2012 - 02.2020
HIGH SCHOOL ( Year 12 ) - MANAGEMENT
UNIVERSAL COLLEGE
Similar Profiles
Lilia Dolores TaguibalosLilia Dolores Taguibalos
FACTORY WORKER at Everest Textile co.LtdFACTORY WORKER at Everest Textile co.Ltd
Betsy Arlette Paredes FabianBetsy Arlette Paredes Fabian
Bar Waiter at Bar Restaurante Everest 1Bar Waiter at Bar Restaurante Everest 1
ANIL KUMAR VANIL KUMAR V
Senior Electrical Engineer - Building Services at EVEREST TECHNICAL SERVICES PVT LTDSenior Electrical Engineer - Building Services at EVEREST TECHNICAL SERVICES PVT LTD