Carefully interviewed, selected, trained, and supervised staff.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Correctly calculated inventory and ordered appropriate supplies.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Assisted in development and implementation of new menus to offer variety and options to customers.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Implemented effective inventory control systems to reduce food spoilage and waste.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.