SUJATA KHADKA
Jesmond,NSW
Summary
Highly motivated and customer-focused individual with a strong background in retail and customer service. Adept at working in fast-paced environments, efficiently handling transactions, and ensuring excellent store presentation. Possesses excellent teamwork, communication, and problem-solving skills, with a proactive approach to store operations. Dedicated to delivering high-quality service and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cleaner
DRC Cleaning Services Pvt. Ltd
12.2024 - 02.2025
- Experience in maintaining cleanliness by sweeping, mopping, and vacuuming floors, dusting surfaces, and cleaning windows and glass
- I ensured trash bins were emptied, restrooms sanitized, and high-touch areas like doorknobs disinfected
- I also cleaned kitchen surfaces and appliances, performed deep cleaning tasks when needed, and maintained a safe, organized environment
Store assistant
SALESBERRY DEPARTMENT STORE
KATHMANDU, NEPAL
03.2023 - 07.2024
- Assisting customers, handling inquiries, and providing product recommendations
- Stocking shelves, managing inventory, and promoting products effectively
- Processing transactions, managing cash, and using point-of-sale systems
- Maintaining store cleanliness, restocking items, and managing multiple tasks efficiently
All Rounder
Roadhouse Cafe and resturant
04.2022 - 02.2023
- Serving customers: Taking orders, delivering food, and ensuring guest satisfaction
- Cleaning and maintenance: Ensuring tables are cleared and cleaned, restocking supplies, and keeping the dining area organized
- Assisting in the kitchen: Helping with food preparation, washing dishes, or assisting chefs with tasks like chopping or plating
- Cashiering: Managing payments, handling cash or cards, and processing transactions at the register
- Customer support: Answering customer inquiries, managing complaints, and ensuring a positive dining experience
Education
Master of Architecture -
Newcastle University
Bachelor’s inArchitecture -
Acme Engineering College
High School -
V.S Niketan College
Skills
- Quick learner
- Time management
- Customer Service Excellence
- Team Collaboration
- Attention to detail
- Problem solving
Certification
- Police report certificate
- COVID-19 vaccination certificate
- Flu Vaccination Certificate
- Tax file number certificate
References
Available upon request
Timeline
Cleaner
DRC Cleaning Services Pvt. Ltd
12.2024 - 02.2025
Store assistant
SALESBERRY DEPARTMENT STORE
03.2023 - 07.2024
All Rounder
Roadhouse Cafe and resturant
04.2022 - 02.2023
Master of Architecture -
Newcastle University
Bachelor’s inArchitecture -
Acme Engineering College
High School -
V.S Niketan College
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