Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Sujata Lamichhane

Sujata Lamichhane

Coconut Grove,Australia

Summary

Compassionate and dedicated Disability Support Worker with recent placement experience providing individualized care and support to clients with disabilities. Skilled in promoting independence, assisting with daily activities, and fostering a safe and inclusive environment. Passionate about improving the quality of life for clients through empathy, patience, and tailored support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

McDonald's
08.2024 - Current
  • Provide prompt, friendly service to customers at the front counter and drive-thru, ensuring a positive guest experience.
  • Prepare and serve specialty beverages, including coffee and espresso drinks, following McCafé recipes and quality standards.
  • Accurately process customer orders using POS system and handle cash and card transactions efficiently.
  • Address customer concerns or complaints with professionalism, escalating issues when necessary.
  • Follow all McDonald’s policies and procedures while maintaining a high standard of cleanliness and professionalism.

Volunteer

Carpediem Community Services
10.2024 - 12.2024
  • Provided person-centered care to individuals with disabilities, assisting with daily living activities including personal hygiene, meal preparation, and mobility.
  • Monitored and documented clients’ health, behavior, and emotional wellbeing, and communicated changes to the care team.
  • Maintained a clean, safe, and supportive environment in line with NDIS standards and workplace health and safety guidelines.
  • Implemented individualized support plans in collaboration with health professionals, case managers, and families.
  • Responded to challenging behaviors using positive behavior support strategies and de-escalation techniques.

Volunteer

Red Cross Society
07.2022 - 07.2023
  • Assisted in organizing and delivering community outreach programs focused on health education, disaster preparedness, and humanitarian aid.
  • Conducted door-to-door awareness campaigns on hygiene, sanitation, and disease prevention in rural and urban areas.
  • Promoted the values and mission of the Red Cross through active engagement with community members and fellow volunteers.

Education

High School - Management

Shitaldevi Secondary School
Pokhara
04-2022

Skills

  • Excellent interpersonal skills
  • Ability to work effectively in a team
  • Positive Attitude
  • Ability to handle multiple tasks efficiently
  • Ability to prioritize responsibilities
  • Documentation skills
  • NT Drivers License

Certification

Certificate III in Individual Support (Ageing & Disability)

Timeline

Volunteer

Carpediem Community Services
10.2024 - 12.2024

Customer Service Representative

McDonald's
08.2024 - Current

Volunteer

Red Cross Society
07.2022 - 07.2023

High School - Management

Shitaldevi Secondary School

Similar Profiles

CREATE PROFILE
Sujata Lamichhane