Sujata Lamichhane
Coconut Grove,Australia
Summary
Compassionate and dedicated Disability Support Worker with recent placement experience providing individualized care and support to clients with disabilities. Skilled in promoting independence, assisting with daily activities, and fostering a safe and inclusive environment. Passionate about improving the quality of life for clients through empathy, patience, and tailored support.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
McDonald's
08.2024 - Current
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Reduced customer wait times by quickly operating customer window and sales register.
- Worked well with teammates and accepted coaching from management team.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Processed orders on POS system and accepted cash and charge payments.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Volunteer
Carpediem Community Services
10.2024 - 12.2024
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided assistance in daily living activities.
- Adhered to company requirements for patient interactions and care standards.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Loan Assistant
Kahunkot Multipurpose Co-operative Society Ltd
09.2022 - 12.2023
- Initiate loan processing for clients
- Checking documents for compliance with lending regulations
- Running checks on the client's credit
- Provided excellent customer service by greeting customers, answering inquiries, and assisting with loans
- Collaborated with team members to achieve targets, and ensure customer satisfaction
Volunteer
Red Cross Society
- Assisted with organising events like blood donations, interacting with participants, and providing information
- Demonstrated teamwork and leadership skills in coordinating tasks with other volunteers
Education
High School - Management
Shitaldevi Secondary School
Pokhara04-2022
Skills
- Excellent interpersonal skills
- Ability to work effectively in a team
- Proficient in using Microsoft Office applications
- Ability to handle multiple tasks efficiently
- Ability to prioritise responsibilities
- Strong attention to detail and accuracy
- Positive attitude
- Willingness to adapt to new situations
- Housekeeping skills
- Documentation skills
Timeline
Volunteer
Carpediem Community Services
10.2024 - 12.2024
Customer Service Representative
McDonald's
08.2024 - Current
Loan Assistant
Kahunkot Multipurpose Co-operative Society Ltd
09.2022 - 12.2023
Volunteer
Red Cross Society
High School - Management
Shitaldevi Secondary School
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