Summary
Work History
Education
Skills
Timeline
Generic

Sujata Rani

Melbourne,VIC

Summary

Dynamic and results-oriented professional with proven expertise in customer service and problem resolution honed at Bed N Bath Gallery. Excelled in conflict resolution and computer proficiency, significantly enhancing customer loyalty and repeat business. Skilled in building strong customer relationships, demonstrating exceptional critical thinking and active listening abilities. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

Work History

Customer Service Representative

Bed N Bath Gallery
Tarneit, VIC
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Retail Sales Assistant

Reject Shop
Tarneit, VIC
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.

Education

Masters Of Science - Chemistry

Punjab University
Chandigarh

Diploma Of Early Childhood - Teacher

Victoria University
Melbourne, VIC

Master Of Business Administration+ Professional Ac -

Holmes Institute
Melbourne, VIC

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Computer Proficiency

Type or edit your skills here

  • Customer Relations

Timeline

Customer Service Representative

Bed N Bath Gallery

Retail Sales Assistant

Reject Shop

Masters Of Science - Chemistry

Punjab University

Diploma Of Early Childhood - Teacher

Victoria University

Master Of Business Administration+ Professional Ac -

Holmes Institute
Sujata Rani