SUJIN LEE
Woolloongabba
Summary
Working holiday visa (subclass 417)
The expiration date : 11,Dec,2024
Overview
5
5
years of professional experience
Work History
Restaurant Staff Member
Jumong Japanese BBQ Restaurant
07.2023 - 09.2023
- Collaborated with kitchen staff to ensure timely delivery of food orders to guests.
- Handled high-pressure situations with composure, resolving customer complaints professionally and effectively.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
Restaurant Staff Member
Hosigi Korean Chicken Restaurant
09.2022 - 06.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Trained new employees on restaurant procedures, policies, and customer service standards.
- Maintained a clean and organized dining area, ensuring a comfortable environment for patrons.
Restaurant Staff Member
Hongkongbanjum The Born JAPAN
07.2021 - 08.2022
- Streamlined the takeout process for faster order fulfillment and improved customer convenience.
- Maintained financial records accurately, tracking daily sales totals and reconciling cash drawers to ensure proper accounting procedures.
- Supported efficient kitchen operations by assisting with food preparation tasks during peak hours.
Hotel Front Desk Clerk
APA Hotel
05.2020 - 05.2021
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Updated guest records with pertinent information to provide personalized service during their stay.
- Trained new front desk staff in hotel policies and procedures, maintaining consistent service standards.
Restaurant Staff Member
Tonchang Korean BBQ Restaurant
07.2019 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
Restaurant Staff Member
Nijyumaru Izakaya
10.2018 - 04.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, ensuring a comfortable environment for patrons.
- Managed reservations efficiently, accommodating special requests and minimizing wait times for walk-in guests.
Education
Bachelor's - Tourism Management
Kangwon University
Kangwon-do, Korea02.2017
Skills
- Positive mind and a sense of responsibility
- Careful personality and quick learning
- Menu Memorization
- High-Volume Dining
- Locating Individuals
- Bill Computation
Introduce
Hello! My name is Sujin Lee.
I'm 28 years old. I'm from South korea.
Before I'm in Brisbane, I've lived in Japan for 6 years. So, I can speak Korean and Japanese. And Now, I've been studying English since I came here. But It's still difficult to speak English. I'm going to study hard, I will be a good English speaker!
When I lived in Japan is brings back good memories and I hope it can be in Brisbane too. Because I like to communicate with foreigners and to experience new world.
Timeline
Restaurant Staff Member
Jumong Japanese BBQ Restaurant
07.2023 - 09.2023
Restaurant Staff Member
Hosigi Korean Chicken Restaurant
09.2022 - 06.2023
Restaurant Staff Member
Hongkongbanjum The Born JAPAN
07.2021 - 08.2022
Hotel Front Desk Clerk
APA Hotel
05.2020 - 05.2021
Restaurant Staff Member
Tonchang Korean BBQ Restaurant
07.2019 - 04.2020
Restaurant Staff Member
Nijyumaru Izakaya
10.2018 - 04.2020
Bachelor's - Tourism Management
Kangwon University
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