Sujin Lee
Rhodes
Summary
I bring a diverse background in customer service, operations, and analytical work, with a strong foundation in team collaboration. My experience spans retail, hospitality, and research environments, where I honed skills in engaging customers, managing resources, and documenting processes. Proficient in fast-paced settings, I excel at delivering high-quality service and maintaining efficient workflows. I am adaptable and eager to contribute my versatile skill set to a dynamic workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Researcher
ST Pharm
2023.01 - 2025.02
- Collaborated with team to research and develop manufacturing processes for pharmaceutical ingredients, ensuring high-quality outcomes.
- Tested materials to reduce production costs and streamline operations, supporting team objectives.
- Managed reagents and consumables for experiments and prepared research reports.
Retail Assistant
GS25 Convenience Store
2019.01 - 2019.09
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
Restaurant Team Member
Hoolala Chicken
2017.08 - 2018.08
- Cooked fried and grilled chicken dishes, maintaining high-quality standards.
- Provided friendly customer service, handled payments, and kept the restaurant clean.
- Collaborated with the team to ensure smooth daily operations across multiple tasks.
Sales Assistant
Gymboree
2016.12 - 2017.07
- Demonstrated Gymboree products to boost sales with tailored customer recommendations.
- Provided excellent customer service, resolving inquiries and ensuring a positive experience.
- Helped customers find products and checked other store locations for stock.
Education
Master of Science - Organic Chemistry
Hanyang University
South Korea2022-02
Bachelor of Science - Chemistry
Hanyang University (ERICA Campus)
Soutn Korea2020-02
Skills
- Customer Service
- Team Collaboration
- Food Preparation
- Barista Skills
- Inventory Management
- Cleaning and sanitizing
- Taking orders
Certification
- Responsible Service of Alcohol (RSA), NSW, 2025
- International Driver’s Licence (Car, Automatic), Korea, 2025
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Senior Researcher
ST Pharm
2023.01 - 2025.02
Retail Assistant
GS25 Convenience Store
2019.01 - 2019.09
Restaurant Team Member
Hoolala Chicken
2017.08 - 2018.08
Sales Assistant
Gymboree
2016.12 - 2017.07
Master of Science - Organic Chemistry
Hanyang University
Bachelor of Science - Chemistry
Hanyang University (ERICA Campus)