Sujita Karki
Homebush,NSW
Summary
Driven and innovative, I significantly contributed to content creation and marketing strategies at Hotel Mechi Crown, enhancing site traffic through meticulous research and fresh ideas. My expertise in Social Media Marketing and exceptional Notetaking skills supported groundbreaking initiatives, showcasing my ability to deliver impactful results and elevate customer engagement.
Overview
2
2
years of professional experience
Work History
Supervisor
Rydges parramatta
12.2024 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Directed and supervised team of 15 employees in daily operations.
- Trained new employees on company policies and procedures.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Tracked progress on projects and provided timely feedback to staff members.
Room Attendant
Ace hotel
Central Sydney
10.2024 - Current
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Folded laundry items such as sheets and towels according to established standards.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Ensured that all appliances were in proper working order by testing them regularly.
Marketing Intern
Hotel Mechi Crown
03.2023 - 07.2023
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Education
Higher Level Studies - Science Teacher Education
Kanchanjanga Higher Secondary School
Birtamode ,Jhapa12.2021
Skills
- Social Media Marketing
- Sales Techniques
- Notetaking
- Microsoft Office
- Team leadership
- Data analysis
- Attention to detail
Additional Information
Availability
Full time
Languages
4,4
Skills
- Customer Service
Education
false
Timeline
Supervisor
Rydges parramatta
12.2024 - Current
Room Attendant
Ace hotel
10.2024 - Current
Marketing Intern
Hotel Mechi Crown
03.2023 - 07.2023
Higher Level Studies - Science Teacher Education
Kanchanjanga Higher Secondary School