Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sukesh Reddy Gopu

Schofields,NSW

Summary

Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated and Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience

Work History

Warehouse Assistant

Pet Circle
10.2020 - 05.2022
  • Exemplified precision in order picking and packing, consistently delivering high-quality results
  • Vigilantly managed inventory, promptly reporting discrepancies to management
  • Strictly adhered to safety protocols, ensuring secure and compliant work environment.

Business Development Executive

Nibago Technology Pvt Ltd
10.2016 - 06.2020
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Generated revenue growth by developing and executing targeted sales strategies to expand market share.
  • Streamlined internal processes within the business development department, reducing inefficiencies and increasing productivity among team members.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.

Inbound Customer Support

Bharathi Airtel Limited
10.2014 - 09.2016
  • Provided exemplary customer service, adeptly resolving complex issues and handling challenging interactions
  • Demonstrated outstanding communication skills across various channels (phone, email, live chat)
  • Utilized technical expertise to troubleshoot and support customer inquiries
  • Thrived in high-pressure environments, consistently meeting tight deadlines
  • Maintained meticulous records, ensuring data accuracy and compliance.
  • Enhanced customer satisfaction by addressing and resolving inbound calls and inquiries in a timely manner.

Education

MBA - Business Administration

Polytechnic Institute Of Australia
Sydney, NSW
06.2023

Skills

  • Market Penetration
  • Staff Management
  • Rapport and Relationship Building
  • Brand-Building Strategies
  • Performance Tracking and Evaluations
  • Strategic Planning
  • Market Research
  • Revenue Forecasting
  • Project Management
  • Proposal Writing

Languages

English
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Full Professional

Timeline

Warehouse Assistant

Pet Circle
10.2020 - 05.2022

Business Development Executive

Nibago Technology Pvt Ltd
10.2016 - 06.2020

Inbound Customer Support

Bharathi Airtel Limited
10.2014 - 09.2016

MBA - Business Administration

Polytechnic Institute Of Australia
Sukesh Reddy Gopu