SUKHBIR Dhillon
ADELAIDE,SA
Summary
Dedicated and customer focused retail professional offering over 8 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
4
4
years of professional experience
Work History
Store Manager
JUST BROWS AND BEAUTY
ADELAIDE , SA
2022.06 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
Salon Manager
JEEVI BROW STUDIO
ADELAIDE , SA
2020.07 - 2021.08
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
Salon Manager
ANJALI BROW STUDIO
ADELAIDE , SA
2016 - 2020.04
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Organized promotional events to attract new customers and increase sales.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Oversaw inventory control for retail products and supplies.
- Created monthly reports that tracked progress towards goals set by ownership.
Education
High School Diploma -
ADVANCE EDUCATION AUSTRALIA
Adelaide, SA2018-01
Skills
- Store Merchandising
- Operations Management
- Customer Service Management
- Store opening and closing procedures
- Staff Management
- Outstanding communication skills
Accomplishments
- achieving weekly budget Targets
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
References
References available upon request.
Timeline
Store Manager
JUST BROWS AND BEAUTY
2022.06 - Current
Salon Manager
JEEVI BROW STUDIO
2020.07 - 2021.08
Salon Manager
ANJALI BROW STUDIO
2016 - 2020.04
High School Diploma -
ADVANCE EDUCATION AUSTRALIA
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