Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Sukhjeet Kaur Nagra

Glendenning, NSW,Sydney

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Healthy Craving [Cafe]
05.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Representative

Subway
06.2022 - 03.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

Bachelor Of Business - Business Administration

Apex Institute of Higher Education
Parramatta, NSW

Skills

  • Stocking and Replenishing
  • Retail Sales Customer Service
  • Fleet Dispatching
  • Typing Proficiency

Timeline

Customer Service Representative

Healthy Craving [Cafe]
05.2023 - Current

Customer Service Representative

Subway
06.2022 - 03.2023

Bachelor Of Business - Business Administration

Apex Institute of Higher Education
Sukhjeet Kaur Nagra